RDO Operations Specialist

Overview

We are seeking an RDO Operations Specialist to manage everyday operational tasks, liaise with key stakeholders, and ensure seamless execution of processes and projects. The position emphasizes boosting operational efficiency, monitoring performance, reporting, and driving continuous improvement initiatives.

Responsibilities

• Oversee and coordinate daily operational duties ensuring tasks are completed promptly.
• Track and evaluate operational performance through key performance indicators (KPIs).
• Generate management reports, dashboards, and provide operational updates regularly.
• Collaborate with internal teams and stakeholders to maintain smooth workflows and timely task completion.
• Spot operational deficiencies and problem areas for further enhancement.
• Assist in creating and applying operational procedures, processes, and guidelines.
• Ensure follow-up on action plans and verify task completion within set deadlines.
• Analyze data related to operations and offer insights to aid decision-making.
• Maintain thorough records and documentation of operational activities.
• Participate in ongoing improvement projects aimed at increasing efficiency and quality of service.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a similar discipline.
• Practical experience in Operations, Business Operations, or related positions.
• Excellent analytical, organizational, and problem-solving capabilities.
• Proficiency in Microsoft Excel and PowerPoint; familiarity with reporting or dashboard software is beneficial.
• Strong communication skills and ability to manage stakeholder relationships effectively.
• Capability to handle multiple priorities and thrive in a dynamic, fast-moving work environment.
• Preferred proficiency in both English and Arabic languages.