Quality Assurance Manager

About the Role

We are seeking an experienced Quality Assurance Manager to oversee and direct quality functions within an industrial manufacturing setup focused on plastic piping systems and related plastic products. The role demands robust hands-on knowledge and leadership capabilities in Quality Assurance and Quality Control specific to plastic pipe manufacturing.

Key Responsibilities

• Lead QA/QC operations throughout manufacturing processes, including production lines, inspection procedures, and lab testing.
• Ensure strict adherence to quality standards, customer specifications, and internal guidelines.
• Supervise the inspection of incoming materials, in-process checks, final inspections, testing protocols, calibration activities, handling non-conformance reports (NCR), corrective and preventive actions (CAPA), and quality documentation.
• Track quality outcomes for products such as HDPE, PVC, PPR, CPVC, DWC pipes, fittings, and similar items.
• Conduct root cause analyses concerning product defects, customer complaints, internal rejects, non-conformities, and recurring quality problems.
• Maintain and support ISO 9001 Quality Management Systems, including internal and external audits and certification processes.
• Collaborate with cross-functional teams such as Production, Maintenance, Technical, Warehouse, Procurement, and Sales to resolve quality issues.
• Lead, mentor, and develop the QA/QC team, fostering technical excellence, professionalism, and compliance.
• Drive continuous improvement efforts aimed at minimizing defects, rework, scrap rates, customer complaints, and costs associated with poor quality.

Candidate Requirements

• Bachelor’s degree in Engineering (Industrial, Mechanical, Chemical, Polymer) or Quality Management or a similarly relevant technical discipline.
• At least 10 years’ experience in Quality Assurance/Quality Control within an industrial manufacturing context.
• Minimum 5 years of experience in managerial or senior supervisory roles in quality functions.
• Substantial experience in plastic pipe manufacturing or related plastic product manufacturing is mandatory.
• Hands-on knowledge of manufacturing and quality processes for HDPE, PVC, PPR, CPVC, DWC pipes, fittings, including extrusion, testing, inspection, and certification.
• Strong familiarity with ISO 9001 standards, quality auditing, non-conformance reporting, corrective actions, root cause methodology, testing techniques, calibration, quality key performance indicators, and continuous improvement frameworks.
• Understanding of international and regional quality standards (e.g., ISO, ASTM, DIN, EN, SASO) or client-specific project requirements is preferred.
• Professional certifications such as ISO 9001 Lead Auditor, Six Sigma, Lean Manufacturing, Root Cause Analysis, or similar Quality Management credentials are advantageous.
• Excellent leadership qualities, reporting skills, problem-solving abilities, and proficiency in English communication.

Additional Information

Candidates matching the outlined qualifications are encouraged to submit their updated resumes for consideration.