Python Developer

Role Summary

We are seeking an experienced Python Developer with expertise in AWS to join our team dedicated to enhancing cloud-based customer engagement platforms, cloud data infrastructure, and enterprise integrations. In this hands-on technical role, you will focus on refining our Amazon Connect setup, building serverless APIs, and delivering secure and scalable cloud-native solutions that support business analytics and operations.

Key Responsibilities

• Design, build, and maintain dependable contact center solutions leveraging AWS Connect.
• Seamlessly integrate AWS Connect with services like Lambda, DynamoDB, and S3 for smooth functionality.
• Develop serverless applications and APIs through AWS Lambda using Python.
• Implement and oversee CI/CD pipelines to streamline deployment processes.
• Continuously monitor and optimize system performance, availability, and reliability.
• Apply best practices for enhancing security, scalability, and performance of AWS Connect implementations.
• Investigate root causes of system incidents, implement fixes, and establish preventive actions.
• Collaborate with cross-disciplinary teams to gather requirements and ensure effective deployment of contact center features.
• Produce clean, maintainable, and well-documented code aligned with industry standards.
• Keep abreast of new AWS tools, services, and best practices to drive ongoing solution improvement.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related discipline.
• At least five years of experience with Python development and AWS cloud services.
• Proven background as a Python Developer working extensively with AWS services.
• Direct experience with AWS Connect and associated services.
• Skillful in serverless computing, particularly AWS Lambda and API Gateway.
• Strong understanding of cloud architectures and AWS recommended practices.
• Experience managing CI/CD workflows and Infrastructure as Code tools such as CloudFormation or Terraform.
• Competent with RESTful APIs and web services development.
• Familiarity with Git version control system.
• Excellent problem-solving capabilities, adaptable to both independent and collaborative work settings.
• Effective communication skills for technical and non-technical team collaboration.

Preferred Skills and Certifications

• Relevant AWS certifications such as AWS Certified Developer preferred.
• Experience with additional AWS services like Kinesis, SNS, SQS, and Step Functions.
• Knowledge of contact center operations and technologies.
• Familiarity with Agile development practices.
• Experience or strong interest in Amazon Connect and AWS serverless development.
• Exposure to cloud data lakes, data warehouses, and managed data integration services.
• Desirable experience with Generative AI, Large Language Models, or AI-driven software development.

Core Competencies

• Accountability: Taking ownership for delivering high-quality solutions and thorough issue resolution.
• Customer Centricity: Creating solutions that positively impact business and customer outcomes.
• Collaboration: Effective teamwork across engineering, operations, and business functions.
• Continuous Improvement: Proactively enhancing engineering workflows, automation, and platform reliability.
• Pragmatism: Balancing security, scalability, maintainability, and business value in solution design.
• Quality Orientation: Commitment to developing robust, secure, and maintainable cloud solutions.
• Learning Agility: Enthusiastic about acquiring new skills in AWS services and related technologies.