Project Delivery Coordinator

Role Overview

The Project Delivery Coordinator will oversee the complete lifecycle of telecom and internet service projects, managing from initial order to final activation and closure. Responsibilities encompass coordination of fiber optics, FTTH, leased lines, MPLS, SD-WAN, broadband, and other connectivity installations to ensure timely, quality service delivery.

Key Responsibilities

• Oversee end-to-end execution of Internet and Telecom projects including initiation, delivery, activation, and closure.
• Coordinate installation and commissioning activities across fiber optics, FTTH, MPLS, SD-WAN, leased lines, broadband, and other connectivity solutions.
• Develop comprehensive project plans, defining schedules, milestones, and resource requirements.
• Collaborate closely with NOC, field engineers, network teams, vendors, contractors, and clients to maintain project alignment.
• Track progress rigorously to guarantee on-time completion of deliverables.
• Manage activities associated with fiber laying, final-mile connectivity, equipment installation, configuration, testing, and commissioning.
• Identify and mitigate project risks, delays, dependencies, and issues while proactively driving resolutions.
• Facilitate regular project review meetings, updating management and customers with status reports.
• Ensure fulfillment of technical specifications and customer requirements prior to service handover.
• Maintain thorough documentation including BOQs, site surveys, installation and testing reports, as-built diagrams, and handover paperwork.
• Coordinate procurement processes and vendor management for necessary equipment and materials.
• Adhere strictly to organizational processes, telecom standards, safety regulations, and SLAs.
• Address and resolve customer escalations promptly, fostering strong client relations.
• Monitor project budgets and costs, assisting in invoice and financial management.
• Complete the closure phase by transitioning the network and services to operations teams.

Qualifications and Skills

• Familiarity with Internet and Telecom technologies including Fiber Optics, FTTH, MPLS, SD-WAN, IP networking, and leased line services.
• Understanding of network deployment and last-mile connectivity challenges.
• Proven project management and coordination capabilities capable of handling multiple concurrent projects.
• Excellent communication and stakeholder management skills.
• Proficiency in MS Excel, PowerPoint, and project tracking software tools.
• Strong analytical and problem-solving aptitude.
• Ability to engage effectively with customers, vendors, and cross-functional teams.

Additional Information

Education Requirement: Any Graduate

Salary Range: INR 250000 to 500000 per annum