Project Coordinator

About the Role

We are seeking a meticulous Project Coordinator based in Delhi-NCR to manage and oversee daily project and operational activities ensuring all tasks and deliverables are completed within set timelines. The role requires diligent monitoring of outlet statuses on platforms like Swiggy and Zomato, timely handling of discrepancies, and effective coordination with various teams to resolve issues.

Key Responsibilities

• Manage and oversee daily project operations and track pending tasks to ensure timely completion of deliverables.
• Regularly verify Swiggy and Zomato outlet statuses, identify any inconsistencies, and collaborate with concerned teams for prompt resolution.
• Accurately maintain and update operational records, management information system (MIS) data, reports, and necessary documentation in a timely manner.
• Handle weekly Zomato payout entry processes and reconcile payments while keeping corresponding records up-to-date.
• Update kitchen contact details and operational information across Swiggy and Zomato platforms effectively.
• Analyze the performance of discounts, offers, pricing strategies, and marketing campaigns to highlight gaps and suggest improvements.
• Prepare detailed daily and weekly MIS reports and dashboards, and communicate critical updates to relevant stakeholders.
• Utilize MS Excel tools such as Pivot Tables, advanced formulas, and Power Query, alongside Power BI, for comprehensive reporting and data analytics.
• Ensure accuracy, consistency, and timely submission of data across operational systems.
• Coordinate with both internal teams and external partners for resolving issues, providing project status updates, and following up on tasks.