Product Owner - Remote

About Employment Hero

Employment Hero aims to simplify and add value to employment worldwide through its all-in-one Employment Operating System integrating hiring, HR, payroll, and employee benefits. Established in 2014, the company has expanded rapidly to serve over 350,000 SMEs, process payments for over 3 million employees, and supports a growing network of job seekers across six countries. The company's valuation exceeds $2 billion, highlighting its fast growth trajectory.

The EH Way

Employment Hero operates under a strong set of core principles known as The EH Way, emphasizing:

• A mission-driven approach where all efforts align with the company goal.
• A remote-first culture promoting asynchronous communication and autonomy.
• An AI-first mindset integrating artificial intelligence deeply into operations and innovation.
• An apolitical stance, refraining from political and social engagement outside mission-related matters.
• A commitment to embodying company values thoroughly.
• A focus on high performance, continually raising standards beyond the ordinary.

Role Overview

We seek a Product Owner based in Australia to join our innovative team operating across HR, Payroll, Recruitment, Onboarding, Benefits, Employee Engagement, and Performance technologies. This position involves partnering with product designers, engineers, and experts to implement a product strategy that aligns with Employment Hero's vision. Ideal candidates will have 2 to 4 years of experience, preferably with involvement in AI-driven products.

Key Responsibilities

• Drive and deliver the product vision, ensuring its success from strategy to continuous enhancements.
• Translate product roadmaps into actionable delivery plans, adapting as necessary without compromising the vision.
• Strategically prioritize user stories balancing business goals, client demands, customer needs, technical feasibility, timelines, and budgets.
• Represent clients, customers, and brand interests in prioritization during release and sprint planning.
• Support client product teams during prioritization to ensure alignment.
• Effectively identify and prioritize customer feedback and complaints for product improvements.
• Collaborate closely with designers and product leadership to incorporate testing outcomes and performance metrics into future planning.
• Work alongside product designers to produce exceptional designs accompanied by clear user stories and acceptance criteria.
• Engage with technical architects and developers to validate feasibility and viability of solutions aligned with the product vision.
• Partner with Sales and Marketing to develop materials that communicate the product vision to customers and prospects.
• Work with Professional Services and Support to design rollout and implementation plans for clients.
• Communicate clearly with stakeholders at varying levels, including executive leadership, corporate partners, and customers.
• Facilitate meetings and presentations conveying project statuses, ideas, and challenges effectively.

Qualifications and Experience

• Preferred undergraduate degree in Business Systems, Information Technology, Engineering, Mathematics, Statistics, Economics, or related quantitative fields.
• Between 2 and 4 years of relevant experience as a Product Owner or in product management roles.
• Experience operating within fast-paced, high-velocity product teams.
• Strong analytical capabilities with proven ability to interpret data to guide product decisions.
• Skilled in writing clear specifications communicating expected product outcomes.
• Proficient working with agile/scrum development methodologies.
• Demonstrated ability to analyze complex data samples to extract actionable insights.
• Open to challenging assumptions and pushing for continuous improvement daily.
• Experience handling big data is a valued advantage.
• Motivated, creative, eager, and data-focused, thriving amid rapid growth and uncertainty.
• Capable of working independently with minimal supervision.
• Excellent communication, presentation, and active listening skills.
• Strong decision-making and problem-solving abilities.
• Deep passion for data and product management disciplines.

Benefits and Culture

• Work remotely with the autonomy to produce impactful results.
• Trusted to own projects and influence decisions from the outset.
• Access to state-of-the-art AI technologies enhancing productivity and innovation.
• Collaborate with ambitious colleagues who inspire and support personal growth.
• Opportunity to participate in ESOP, sharing in company’s financial growth.
• Comprehensive benefits including generous parental leave, egg freezing subsidies, home office allowances, and robust learning and development support.
• Engage in global team events hosted in exciting locations like Thailand, Vietnam, Bali, Dubai, and upcoming Gold Coast gathering.

Additional Information

• As an AI-first company, AI tools may be used in reviewing applications and during early hiring stages to ensure fair and efficient processes.
• Candidate identity and location verification are part of recruitment.
• Diversity and inclusion are highly valued; candidates from all backgrounds and identities are welcomed.
• Applicant privacy is respected under strict policies ensuring data protection throughout the application process.