Product Owner

Role Overview

The Product Owner will oversee daily delivery activities for a specific digital product stream, managing backlogs and sprint cycles to ensure smooth development and timely releases aligned with the product roadmap.

Key Responsibilities

• Direct day-to-day progress of an assigned digital product stream.
• Maintain and prioritize product backlog and sprint plans with clear, detailed user stories and designs.
• Translate the Product Manager's roadmap and vision into concrete backlog items.
• Facilitate sprint execution by clarifying requirements to development teams.
• Encourage innovative and creative problem-solving within the team.
• Align feature releases with strategic roadmap milestones.
• Support Agile ceremonies including refinement, sprint planning, reviews, and retrospectives.
• Collaborate closely with UX/UI teams to shape well-defined customer journeys.
• Validate product increments through user feedback to ensure value delivery.
• Monitor feature performance using data insights for continuous improvement.
• Track sprint-level KPIs such as velocity, story completions, and defect rates.
• Provide strategic feedback from delivery teams to influence product planning.
• Ensure all backlog items and related documentation are accessible and current.
• Create instructional materials and training documentation for cross-functional teams.
• Manage release planning and communicate updates effectively to stakeholders.
• Identify and resolve blockers to maintain development momentum.
• Improve development processes to boost efficiency and reduce time to market.
• Facilitate collaboration and communication across business units, ensuring alignment with business priorities.
• Support training, adoption, and seamless handover of new releases to business teams.

Qualifications and Experience

• Completed Grade 12 or equivalent (required).
• Bachelor’s degree in Computer Science, Business Administration or a related discipline (required).
• Scrum certification is a plus.
• Over four years experience as a Business Analyst or Product Owner, particularly in software projects and digital solutions.
• Strong understanding of Agile methodologies, backlog management, and user story mapping.
• Experience with tactical product lifecycle execution via sprint planning.
• Familiarity with UX principles and defining acceptance criteria.
• Proficiency with relevant product management and Agile tools.

Personal Attributes

• Professional and capable of handling confidential information.
• Highly organized, reliable, and dependable.
• Ability to work both independently and collaboratively within teams.
• Strong networking skills both internally and externally.
• Integrity, confidence, adaptability, and responsiveness.

Additional Information

• Applications via email will not be entertained.
• Preference given to candidates from under-represented designated groups.
• If no feedback is received within two weeks of the closing date, applicants should consider their applications unsuccessful.
• The employer reserves the right to withdraw the vacancy or select candidates according to operational needs.
• Closing date for applications is 21 August 2026.