Product Manager - Global Payments

About the Company

Our client is a rapidly expanding global fintech enterprise focused on building modern financial infrastructure that enables businesses to manage international money movement with enhanced speed, transparency, and control.

Role Overview

The company seeks an experienced Product Manager to lead initiatives aimed at improving cross-border payment functionalities. This includes elevating transfer-status visibility and minimizing operational difficulties for business end users.

Key Responsibilities

• Lead product discovery efforts targeting enhancements in cross-border transfers by analyzing customer challenges, operational processes, and market demands.
• Develop customer journey maps, define product requirements, and prioritize the roadmap for payment tracking and transfer-status visibility features.
• Collaborate closely with engineering teams to specify technical requirements, API functionalities, payment workflow logic, and overall platform improvements.
• Partner with operations, finance, customer support, and other product stakeholders to reduce manual inquiries and enhance customer transparency.
• Identify strategies to lower incidences of failed or delayed transactions by strengthening pre-transfer validation and workflow optimizations.
• Create comprehensive product documentation aligning customer experience, business priorities, and technical feasibility.
• Contribute to go-to-market strategies, pricing models, and potential monetization plans for new payment tools.
• Monitor post-launch performance metrics such as customer adoption rates, operational efficiencies, and improved payment results.

Candidate Profile

• 5 to 10 years of product management experience, preferably within fintech, payments, banking, financial platforms, or B2B technology sectors.
• Proven expertise in developing sophisticated B2B products involving payments, fund transfers, APIs, or financial infrastructure.
• Ability to effectively translate complex technical concepts into clear, actionable product requirements.
• Strong skills in product discovery, customer journey mapping, prioritizing roadmaps, and drafting product specifications.
• Experience or knowledge of cross-border payments, international transfers, SWIFT, payment tracking, or transaction monitoring is a plus.
• Excellent analytical and problem-solving capabilities to transform operational challenges into scalable product improvements.
• Adept at navigating fast-paced, ambiguous environments with cross-functional collaboration.
• Exceptional communication skills to influence stakeholders across product, engineering, operations, and commercial teams.