Product Designer

About Almosafer

Almosafer Travel & Tourism Company is a pioneering force shaping the future of the travel industry. As the leading travel service provider in Saudi Arabia, serving millions across numerous sectors of the travel and tourism ecosystem, Almosafer delivers seamless, personalized, and meaningful travel experiences that resonate with the spirit of Saudi Arabia and its region. The company aims to be the undisputed leader in travel services, cultivating lasting connections and setting new standards of excellence locally and beyond. Rooted in a blend of cultural insight and innovative thinking, Almosafer's team drives this transformation in the travel landscape.

Role Overview

We are looking for a Product Designer dedicated to enhancing the Digital Consumer Travel experience. This role involves crafting and refining how travelers engage with booking and managing a wide array of travel products like flights, accommodations, activities, and more. Collaborating closely with engineers, product managers, and fellow designers, you will transform challenges and possibilities into rich, user-centric solutions. A deep comprehension of customer behaviors, business goals, technological frameworks, and market shifts is essential.

Key Responsibilities

• Diagnose and interpret customer requirements, pain points, and behaviors, translating insights into actionable problem statements and opportunities to guide the product team’s initiatives.
• Lead and participate in various discovery research activities including user interviews, surveys, and usability testing to validate findings and gather customer insights.
• Collaborate in a dynamic, cross-functional team environment to identify customer challenges and deliver innovative solutions across multiple digital platforms, both web and mobile.
• Balance business objectives with technical and platform constraints, integrating data and system requirements to develop effective and valuable product experiences.
• Invent and implement intuitive, elegant design solutions that fulfill both user needs and business targets.
• Create rapid prototypes and design concepts, pragmatically iterating and understanding when to explore further or pivot solutions.
• Conduct experiments and tests frequently to validate design hypotheses and improve usability and functionality.

Candidate Profile

• Possesses 3 to 5 years of experience in product design within consumer-focused organizations, with a track record of delivering successful mobile and web applications.
• Exhibits strong understanding of product strategy aligned with business requirements, maintaining a user-centered approach.
• A skilled design thinker and adept problem solver, consistently seeking deep insight into users, business challenges, and problems to solve.
• Experienced in planning and executing research methodologies, including interviews, surveys, and usability tests, integrating findings effectively into the design process.
• Communicates design stories clearly and effectively to diverse stakeholders with varying technical backgrounds.
• Proficient visual designer skilled in tools such as Figma, Framer, and Miro; familiar with contributing to and maintaining design systems.
• Open to constructive critique and proactive in providing feedback, sharing work transparently throughout the development cycle without guarded unveilings.
• Enjoys collaborative work across design and interdisciplinary teams, valuing transparency and proactive communication.
• Must provide a portfolio with up to three projects showcasing design thinking and impact; applications lacking portfolio submission will not be considered.
• Experienced across the full product design lifecycle: UX research, wireframing, prototyping, final design delivery, and iterative optimization.
• Well-versed with design and prototyping platforms such as Figma, Framer, Proto.io.
• Strong visual design background awareness with Google Material Design, Apple Human Interface Guidelines, and design systems.
• Understanding of research methods including user interviews, survey design, usability testing, and data interpretation.
• Basic skills applying data analytics to inform design decisions.
• Excellent verbal and written communication skills in both Arabic and English.

Work Culture at Almosafer

At Almosafer, purpose-driven work, clarity, and a collective commitment to integrity define the work environment. Employees contribute meaningfully from the outset by building platforms, supporting travelers, or shaping strategic initiatives. The organizational culture emphasizes accountability, trust, collaboration, and provides space and structure for professional growth and impact. Benefits include a workplace focused on purpose, continuous learning and development opportunities, recognition of achievements, and a community grounded in trust and curiosity. Regardless of where an individual's journey starts, Almosafer fosters an environment nurturing growth, connection, and meaningful contribution.