Product Content Manager

About Carhartt WIP

Carhartt Work In Progress, part of the WIP Trading AG family-owned group, originated as a European distributor and licensee of the US workwear brand Carhartt in the early 1990s. Since then, it has developed distinct collections inspired by original workwear. The company continuously evolves while staying true to its roots, growing organically alongside its customers, culture, and dedicated employees who shape the brand today.

Role Overview

Join our Berlin (Kreuzberg) office as a Product Content Manager and play a vital role in maintaining precise, scalable, and high-quality product information across all European Union webshop channels. Your work will support seamless customer experiences and optimize digital commerce operations.

Responsibilities

• Maintain accurate, consistent, and superior product data across EU webshop platforms and content management systems.
• Oversee product attributes, taxonomy hierarchies, and enrichment protocols to ensure reliable and scalable product information flow.
• Collaborate cross-functionally to guarantee accurate and complete product setup, enabling flawless e-commerce launches.
• Detect and address issues with product data such as inconsistencies or missing details promptly.
• Utilize Product Information Management (PIM) tools alongside AI-enhanced enrichment features to boost operational effectiveness and data integrity.
• Manage uploading and upkeep of product pages, editorial content, banners, and landing sites within CMS and webshop systems.
• Assist with seasonal product launches, campaign deployments, and website merchandising updates including sorting sequences and platform adjustments.
• Conduct bulk validation and quality assessment of product data using Excel and organized workflow processes.
• Draft clear JIRA tickets, maintain process documentation, and prepare operational manuals to facilitate cross-team collaborations.

Qualifications

• Bachelor’s degree in Business, Marketing, E-Commerce, Digital Media, or related discipline, or equivalent professional experience.
• Multiple years of experience in e-commerce content management, product data operations, or comparable digital commerce roles.
• Proven expertise with PIM systems and deep understanding of product data models, attributes, and taxonomy structures.
• Experienced in working within CMS or e-commerce platform environments for content management.
• Advanced proficiency in Microsoft Excel including complex formulas, data structuring, and validation techniques.
• Strong analytical thinking paired with a methodical and solution-focused mindset for problem resolution.
• Exceptional attention to detail with a strong dedication to data precision and operational excellence.
• Proactive, hands-on approach with the ability to handle multiple priorities efficiently and deliver results.
• Excellent written and verbal communication skills, especially in formal documentation and ticketing workflows.
• Fluent English communication skills; additional languages considered advantageous.