Product Assistant

Role Overview

The Product Assistant will play a pivotal role in supporting the day-to-day product management and coordination. This role involves handling product data, documentation, launches, updates, monitoring performance, and ensuring smooth collaboration across various departments involved in the product lifecycle.

Key Responsibilities

• Assist in executing daily product management and administrative tasks.
• Keep all product information, including specifications, pricing, categories, and records, accurate and current.
• Support setup, updates, introductions, modifications, and phase-outs of products across platforms and systems.
• Work collaboratively with teams such as product, merchandising, purchasing, sales, marketing, inventory, and operations to facilitate product-related initiatives.
• Help prepare product catalogs, detailed descriptions, technical specifications, presentations, and supplementary materials.
• Monitor product availability, status, pricing, and relevant key data.
• Track sales data, inventory figures, product performance, and operational metrics.
• Generate reports covering product trends, sales summaries, inventory status, and other analytical insights.
• Detect inaccuracies, missing data, or inconsistencies in product information and coordinate corrective actions.
• Support the execution of product launches, promotional efforts, seasonal campaigns, and updates.
• Maintain well-organized product documentation, databases, archives, and files.
• Coordinate product-related requests, approvals, timelines, and follow-up actions among teams.
• Engage in product research, competitor analysis, and market intelligence as needed.
• Contribute to enhancing product management processes, data quality, documentation, and overall operational workflows.
• Undertake additional administrative, analytical, and operational responsibilities connected to product management when necessary.

Qualifications and Skills

• Diploma or Bachelor’s degree in Business Administration, Product Management, Marketing, Retail Management, Merchandising, Operations Management, or related fields.
• Solid understanding of product management principles, retail activities, merchandising, or general business operations.
• Excellent organizational and coordination competencies, with keen attention to detail.
• Strong analytical skills and numerical proficiency.
• Competency in Microsoft Office applications, notably Excel, Word, and PowerPoint.
• Effective written and verbal communication abilities.
• Capability to maintain precise product data and documentation.
• Strong problem-solving aptitude and ability to manage follow-ups and tasks.
• Capacity to handle multiple concurrent product-related duties and deadlines.
• Proven teamwork skills with cross-functional departments.
• Knowledge or familiarity with ERP, Product Information Management systems (PIM), CRM, e-commerce platforms, or business software tools is advantageous.
• Proactive, responsible, and detail-conscious mindset in working style.
• Skillful at identifying data inconsistencies and coordinating prompt resolutions.
• Flexibility to adapt to evolving product, customer, and business demands.
• Eagerness to learn and adopt new products, systems, tools, and procedures.