Process Automation Engineer

About One New Zealand

One New Zealand is dedicated to shaping a more connected future for Aotearoa New Zealand, aiming to become the world’s most AI-empowered telecommunications company. Their focus extends beyond technology to investing in their team’s growth, leadership, and potential through initiatives such as their AI School, world-class learning platforms, and evolving career pathways that nurture curiosity and skill development.

Role Overview

As a Process Automation Engineer, you will be responsible for architecting, developing, and maintaining sophisticated automation solutions that streamline operations, diminish manual workload, and elevate experiences for both customers and employees at One NZ. The role entails overseeing the full automation lifecycle—from uncovering processes and designing solutions to deployment and ongoing monitoring—primarily leveraging UiPath Automation Cloud and related technologies. You will guide the expansion of automation capabilities by integrating emerging AI and agentic tools, offering technical leadership, and collaborating with stakeholders to maximize adoption and impact.

Key Responsibilities

• Create, test, and deploy enterprise-grade automation workflows using UiPath Studio, Orchestrator, and associated tools.
• Implement advanced UiPath features including Agentic workflows, Document Understanding, AI Center, and Task Mining to enhance solution effectiveness.
• Conduct process analyses and develop scalable, reusable automation designs and thorough documentation.
• Spot opportunities to integrate AI/ML and agentic automations for improved business results.
• Monitor live automations, troubleshoot incidents, and optimize performance using analytics and telemetry data.
• Maintain adherence to coding and automation standards, including version control, security, privacy, and compliance obligations.
• Collaborate closely with business stakeholders, architects, and engineers to transform requirements into robust technical solutions.
• Provide mentorship and knowledge sharing with junior automation engineers, boosting overall automation proficiency within One NZ.
• Continuously update your expertise on new automation, AI, and platform innovations and apply them to enhance existing solutions.

Required Qualifications and Skills

• Extensive hands-on experience in UiPath development, including use of Studio and Orchestrator components.
• Familiarity with UiPath AI Center, Document Understanding, Task Mining, and agentic/autopilot capabilities.
• Experience with complementary automation technologies such as Microsoft Power Automate, AWS Step Functions, or iPaaS platforms.
• Proficient in programming languages like C#, VB.NET, Python, PowerShell, or SQL for crafting custom integrations.
• Capable of designing scalable and robust process automation solutions, with skill in mapping and evaluating intricate processes.
• Advanced problem-solving and analytical aptitude to tackle complex automation challenges effectively.
• Strong communication skills facilitating engagement with both technical and non-technical stakeholders.
• Experience in mentoring junior automation professionals and contributing to team skill development.
• Committed to ongoing learning and development within automation and AI domains.

Benefits and Culture

• Flexible working arrangements supporting work-life balance, including options to work remotely and flexible hours for personal commitments.
• Comprehensive Southern Cross health insurance fully covered for employees and their families.
• Opportunity to purchase additional annual leave through lifestyle leave options.
• Discounts on One New Zealand products and services.

One New Zealand is proud to be Rainbow Tick certified and values diversity in all forms, offering a welcoming and inspiring environment where employees contribute to an impactful mission beyond just a job.