Process Associate - E-Mail Support | Immediate Joiners | Noida | Up to 4 LPA
Noida, Uttar Pradesh, India · Full Time
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- Experience
- Any
- Salary
- INR 200,000 – INR 400,000 / year
- Openings
- 1
- Posted
- 2 days ago
- Work mode
- In office
- Education
- 12th Pass or Any graduate
- Eligibility
- Applicants who have completed 12th grade or any higher education level are eligible to apply; graduation is not mandatory.
- Resume
- Required to apply
Where you'll work
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Job description
About the Company
Human Before Resource (HBR) is a well-established recruitment and staffing firm in India, committed to prioritizing people. We connect aspirants with leading MNCs and BPO/ITES firms nationwide, specializing in large-scale recruitment, fresher assistance, and nurturing successful careers. Our dedicated team of over 50 recruiters has placed more than 26,000 candidates in diverse customer service, international voice, fraud analysis, and technical support roles. We offer permanent hiring, third-party temp staffing, contractual payroll, and ongoing candidate support with transparent communication and no candidate fees.
Job Summary
This role is for a Process Associate in E-Mail Support for a renowned American multinational corporation. The job requires immediate joining, with 24x7 operational shifts following a 5-day workweek and 2 rotating days off. The salary ranges from INR 200,000 to INR 400,000 annually. The position is located at our Noida office near HCL Technologies (Sector 16, Noida Metro Rajanigandha Gate) with both-way cab facility available for Gurgaon employees.
Key Responsibilities
- Respond professionally to customer inquiries via email.
- Resolve customer issues with a strong focus on customer service.
- Manage order-related queries effectively (prior experience favorable).
- Maintain clear and precise written communication.
Eligibility & Qualifications
- Completed 12th grade or higher education (Graduate/Post Graduate in any stream eligible).
Required Skills
- Fluent written and verbal English communication
- Strong email writing capabilities
- Customer-centric problem-solving approach
- Experience in order management is an advantage
Why Choose This Role?
- Opportunity to work with a prestigious American global corporation.
- Professional and supportive working environment.
- Chance for significant career advancement.
- Daily walk-in availability for application and interviews.
Additional Information
Interested candidates can visit the office at Human Before Resource Private Limited, Block F-1 Unit 401, 4th Floor, Sector 3, Noida. Multiple contact numbers are provided for queries and scheduling: 9125616657, 7290845078, 7678572840, 6287153422.
Minimum education
Higher Secondary (Class 12)