Principal Product Manager - Tech, Featured Merchant Algorithm

Role Overview

Have you ever tried to explain your work simply? Imagine telling someone: "Do you shop at Amazon? That button labeled 'Add to Cart' with the displayed price? Our team manages the model that decides which offer is shown, plus the customer experience related to this pricing and purchasing prompt." Our team operates the system that selects and displays offers billions of times daily across Amazon's platforms—including mobile apps, web, desktop, and Alexa shopping worldwide.

The Amazon Offers Experience organization’s goal is to become the most trusted and preferred way for any customer on Earth to discover and evaluate products or services.

Team and Mission

Our group combines machine learning models to identify the best offer from reliable merchants for all Amazon products, delivering a cutting-edge front-end experience for comparing offers to customers globally. We develop scalable and extensible frameworks enabling various Amazon teams to innovate within the Offers Experience ecosystem collaboratively.

If influencing and enhancing the future Amazon purchasing experience excites you, consider joining us.

Job Responsibilities

• Lead and collaborate with stakeholders across Amazon to provide technical guidance and business insight for launching innovative customer-centric features and services.
• Use data-driven approaches to advocate for decisions benefiting customers and clearly communicate the financial and customer impact of product changes.
• Partner closely with engineers, product managers, applied scientists, technical program managers, managers, and senior leaders to understand and propel business outcomes.
• Manage multiple projects involving diverse stakeholders while maintaining strong communication tailored to executive, technical, and non-technical audiences.
• Drive product strategies and define roadmaps focusing on the Amazon 'Buy Box'—the prime e-commerce real estate—including the Product Detail Page, Search Page, and various buying widgets on multiple device environments.
• Own the Tier–I systems and machine learning algorithms that decide which third-party offers get featured prominently, ensuring the selected offers maximize customer value based on price, availability, delivery, and customer service factors.

Preferred Qualifications

• Experience collaborating directly with engineers on product improvements.
• Familiarity with project management methods, business analysis, or improving operational processes.

Basic Requirements

• Bachelor’s degree qualification.
• Proven experience directing roadmap strategy and defining product vision.
• Track record in feature delivery and managing product tradeoffs.
• Background in technical product management.

Additional Information

The company's inclusive culture supports all employees in delivering excellent customer results. If you require accommodations during recruitment or onboarding due to disability, the company provides support. For more details, contact the recruiting partner based on your region.