Principal Product Manager

About LawConnect

LawConnect aims to transform how individuals facing legal issues access help by blending AI technology with a premier legal marketplace. Backed by a major legal software company, this startup environment fosters innovation and rapid development, driven by a team committed to making legal assistance accessible to all.

Job Responsibilities

• Analyze the complete experience of users seeking legal aid and the lawyers serving them to identify friction points and opportunities on both sides of the marketplace.
• Identify, quantify, and evaluate potential improvements based on data signals, customer feedback, or hypotheses with justifiable impact and costs.
• Develop and defend a prioritized roadmap considering the entire marketplace, collaborating closely with product managers and leadership, making objective prioritization decisions.
• Create clear problem statements, success metrics, and specifications to guide design and engineering through product development.
• Collaborate with engineering and design teams to move initiatives from backlog to production and monitor their launch.
• Engage with customers—both consumers and lawyers—to gather real-world insights for shaping the product roadmap beyond dashboard data.
• Design and interpret experiments to determine what works, embracing results transparently and iterating product decisions accordingly.
• Share expertise and learn from peers to continuously improve product sizing, documentation, and experimentation practices.
• Maintain open communication with product managers, engineering, design, legal/content, sales, and growth teams regarding progress and challenges.

Candidate Profile

• Proven experience as a Senior, Lead, or Principal Product Manager preferably with consumer-facing or two-sided marketplace products.
• Demonstrated ability to independently own product areas end-to-end, from problem identification through development to impact validation.
• Skilled in crafting and justifying product roadmaps that have measurable business impacts.
• Experienced in collaborating with engineering teams to produce clear specifications and understand technical constraints to build effective products.
• Comfortable communicating directly with customers for qualitative validation of product decisions.
• Adept at working alongside other product managers to deliver shared goals without sole ownership of every aspect.
• Proficient in SQL and business intelligence tools, capable of deriving data-driven estimates without analyst support.
• Experience integrating AI features and utilizing AI tools in product work.

Preferred Qualifications

• Background with two-sided marketplaces covering supply challenges, liquidity management, and demand matching.
• Experience in pricing strategy or monetization models such as subscriptions or credits.
• Previous work on consumer products involving complex, emotionally significant, and infrequent decisions (e.g., legal, financial, healthcare, or insurance sectors).
• Exposure to deploying products based on large language models (LLMs).
• Comfort in startup or scale-up environments with imperfect data and evolving infrastructure.

Key Attributes

• Curiosity to question the purpose before the method.
• Focus on delivering outcomes rather than managing tasks.
• Preference to avoid releasing features without measurable or customer-visible results.
• Balanced approach to data and customer feedback, valuing both equally.
• Commitment to overall marketplace success over individual ownership.
• Enthusiasm for the rapid AI-driven transformation of software rather than apprehension.

Why Join LawConnect?

• Contribute to meaningful work that improves access to legal services for communities.
• Gain autonomy and influence over substantial, challenging projects making real impact.
• Collaborate with passionate and genuine colleagues.
• Work in a dynamic startup environment with strong backing and growth potential.
• Enjoy flexible and hybrid working arrangements promoting collaboration.
• Access continuous learning and career development opportunities in a scaling firm.
• Participate in social activities, celebrations, sports, and unique events like sailing and yacht outings.
• Benefit from wellbeing initiatives including extra leave and gym memberships.
• Experience fast-paced technology innovation to stay ahead in the market.
• Eligibility for LEAP Home program supporting home ownership.