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Pricing/Customer Service Coordinator

VPK Group

Limerick, County Limerick, Ireland · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
2 weeks ago
Work mode
In office
Resume
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Where you'll work

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Job description

Role Overview

We are seeking a detail-oriented and commercially savvy Pricing/Customer Service Coordinator to join our team based in Limerick. This dynamic position integrates responsibilities related to pricing, quotation management, customer service, and commercial administration. The coordinator will collaborate closely with customers and various internal departments to handle quotations and pricing details efficiently and accurately.

Key Responsibilities

  • Generate and oversee customer quotations and pricing data.
  • Assist with the management and submission of tenders and commercial proposals.
  • Handle day-to-day customer inquiries and provide dedicated support.
  • Ensure all customer, pricing, and commercial information is maintained accurately.
  • Coordinate with Sales, Production, Planning, and other internal teams to streamline processes.
  • Track quotation activities and proactively follow up as needed.
  • Support pricing review processes and verify that approved pricing is documented correctly.
  • Prepare reports, manage spreadsheets, and carry out general commercial administrative duties.
  • Develop and maintain positive relationships with customers and internal stakeholders.

Candidate Profile

The ideal candidate is well-organised, comfortable working with numerical data, and possesses excellent communication skills for interacting with customers. Previous experience in customer service, sales administration, pricing, quotation preparation, or related commercial coordination roles is preferred.

  • Prior exposure to customer service, commercial functions, pricing, or sales support environments.
  • Strong numerical aptitude and analytical capability.
  • Proficiency in Excel and Microsoft Office suite.
  • High attention to detail with excellent organisational skills.
  • Effective communication and customer service abilities.
  • Capable of managing multiple priorities and meeting deadlines.
  • A proactive work approach and strong organisational skills.

Additional Information

Experience in manufacturing, packaging, or a fast-paced commercial environment is advantageous but not required.

Tools & software

Microsoft Excel required Microsoft Office required

How they work

Communication Attention to Detail Time Management Initiative Organisation Customer Focus

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