Pricing Assistant Manager

Overview

This role is key to ensuring the accuracy of our scanning file, which underpins front-end transaction correctness and customer service excellence. The Pricing Assistant Manager upholds a fast, courteous, and efficient customer experience across the store while coordinating directly with the Scanning Department and providing technical support as directed by Help Desk protocols.

Responsibilities

• Adhere rigorously to company 5S standards for efficiency to deliver fast and friendly customer service.
• Keep the workstation clean, tidy and organized at all times, in line with 5S requirements.
• Master store systems including Gateway, scales, and scanning technologies.
• Assist customers by promptly addressing their inquiries.
• Ensure all store signage and shelf tags reflect accurate pricing and clear visibility.
• Validate the weekly price updates across every department for correctness.
• Maintain communication with store departments and the Scanning Department about price changes or discrepancies.
• Enforce the Discontinued program by removing items from Grocery and General Merchandise shelves following corporate guidelines.
• Conduct weekly section scanning to ensure scanning accuracy and quickly address pricing or scanning errors.
• Report pricing or scanning discrepancies to the Scanning Department immediately.
• Support Department Managers in detecting shrink and margin shortfalls.
• Provide temporary backup support for Front End operations as needed.
• Monitor voice and email messages thrice daily and act on instructions accordingly.
• Order and install shelf tags daily and weekly.
• Train backup PAC team members on job responsibilities.
• Maintain and update front end flip charts regularly.
• Check A-9 and A-1 pricing accuracy daily and weekly.
• Update store markdown files daily.
• Investigate file errors according to corporate policies each day.
• Generate and display item listings and movement reports upon Store Manager request.
• For Lead Ad Scan stores, perform weekly ad scan procedures.
• Organize all relevant documentation and paperwork consistent with corporate standards.
• Maintain consistent communication channels with the Scanning Department.

Qualifications

• Effective communication skills are essential.
• Basic literacy and computer skills required.
• Holding satisfactory performance evaluations.
• High school diploma or equivalent is preferred.
• At least one year of related experience is preferred.

Physical Requirements

• Bending: Frequent, 3-5 hours daily.
• Exposure to cold environments: Occasional, 1-3 hours daily.
• Manual dexterity (grasping/finger movement): Constant, 5-8 hours daily.
• Lifting up to 25 pounds: Occasional, 1-3 hours daily.
• Pivoting: Occasional, 1-3 hours daily.
• Pushing/pulling up to 25 pounds: Occasional, 1-3 hours daily.
• Sitting: Frequent, 3-5 hours daily.
• Squatting/kneeling: Occasional, 1-3 hours daily.
• Standing: Constant, 5-8 hours daily.
• Twisting: Occasional, 1-3 hours daily.
• Walking: Constant, 5-8 hours daily.

Equipment Operated

• Telephone and Fax
• Computer Applications
• Dolphin handheld devices
• Register systems
• Case cutters (applicants must be at least 18 years old)
• Marking guns
• Scales

Equal Opportunity Statement

The company is an equal opportunity employer and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, disability, age, marital status, military liability, veteran status, gender identity or expression, genetic information, pregnancy, or any other characteristic protected by law.

Additional Information

Applicants whose availability better matches openings at other store locations or shifts may be considered for those alternatives.

Compensation

The pay rate ranges from $18.00 to $25.50 per hour.