Presales Executive

About the Role

M/S Pranava Tech Solutions seeks a seasoned Presales Executive to serve as an essential connection between our field sales team and incoming prospective clients. This role demands effectively communicating product and service details while tailoring solutions to meet client needs.

Primary Responsibilities

• Evaluate walk-in customers, responding swiftly to inbound calls, emails, and WhatsApp inquiries to determine alignment with business objectives.
• Clearly communicate product features, pricing structures, and value propositions to potential clients.
• Organize and lead live or virtual demonstrations of products and services alongside field sales and technical teams.
• Address and resolve technical or general concerns, fostering trust with prospects.
• Conduct tele-calling campaigns, managing incoming customer calls and making outbound cold calls to generate and close leads directly or via the field sales team.
• Maintain accurate records of customer interactions, diligently track follow-ups, and update sales pipeline statuses daily.
• Utilize data mining techniques through platforms such as Google to create segmented lead lists for prospecting.
• Collaborate closely with the field sales team to schedule client meetings and contribute significantly to closing sales.

Required Qualifications and Skills

• Outstanding verbal and written communication abilities.
• Strong eagerness and capability to quickly understand product portfolios, technical processes, or service details.
• Proficiency with office productivity software including Excel, Google Sheets, Word, and PowerPoint, and familiarity with social media platforms.
• 2 to 3 years of relevant experience in presales, inside sales, tele-calling, or customer relationship management.
• A bachelor's degree in Business Administration, Marketing, or a related discipline; candidates with a BCom degree combined with sales experience are also considered eligible.