Pre-Sales Engineer

About Taurus

Taurus is a globally recognized leader in digital asset infrastructure catering to banks and both public and private firms. Their blockchain-based platform encompasses cryptocurrencies, tokenized securities and assets such as NFTs, digital currencies, and stablecoins. The company is expanding rapidly and is seeking motivated individuals to join its growing international team.

Role Overview

The Pre-Sales Engineer will be stationed at Taurus's Dubai office and act as a crucial link between the engineering teams and clients' technical staff (including IT, system admins, database, engineering, and DevOps). This role demands a hands-on technical architect to collaborate closely with customers and partners to deliver robust, creative solutions, ensuring successful implementations and high service quality.

Key Responsibilities

• Provide diverse technology services throughout the product lifecycle: deployment, configuration, knowledge transfer, upgrades, maintenance, and deprecation, tailored to client needs.
• Lead planning, installation, and integration of Taurus solutions in physical, virtual, or hybrid IT infrastructures.
• Offer advanced technical professional services like product customization, integration, upgrades, and troubleshooting in customer environments.
• Foster and nurture customer relationships to boost adoption, retention, and satisfaction.
• Develop trusted advisory relationships with clients to support ongoing value from Taurus products and services.
• Collaborate with customers to refine Taurus offerings based on their evolving requirements.
• Represent client needs within Taurus organization to advocate improvements and solutions.
• Ensure comprehensive knowledge transfer of Taurus products to partners and clients.
• Work alongside engineering teams to promptly resolve client issues, enhancing post-sales customer experience.
• Enhance technical and user documentation for customer benefit.

Candidate Requirements

• At least 8 years of direct technical experience integrating products in complex organizations, including debugging APIs, Kubernetes deployments, and network troubleshooting; financial services background advantageous.
• Demonstrated history as Solutions Architect, Solutions Engineer/Pre-Sales Engineer, Technical Account Manager, or similar, with proven success in increasing client satisfaction, adoption, and retention.
• Experience working with corporate IT frameworks such as virtualization, VDI, backup, and application management.
• Familiarity with DevOps processes including build, testing, release management, and product lifecycle handling.
• Strong proficiency with modern DevOps technologies: Linux, Kubernetes, Openshift, Docker, Ansible, Terraform, Python, YAML, Shell scripting.
• Capability to deploy and integrate both simple and complex solutions into existing production environments.
• Knowledge in database management (SQL) and software development, preferably with Go, Java, or Python programming languages.
• Excellent written and oral communication skills.
• A strong eagerness to learn, goal-oriented mindset, and ability to work effectively within teams.
• Readiness and willingness to travel frequently to client locations.

Benefits and Additional Information

• Work at the forefront of digital assets and finance innovation.
• Join a team comprising seasoned experts and industry leaders.
• Engage in a dynamic, fast-paced environment with an entrepreneurial and collaborative culture.
• Be part of a growing company with significant future expansion opportunities.
• Leverage cutting-edge technology and information technology infrastructure.
• Enjoy a hybrid remote work setup and flexible scheduling options.

Note: The role is targeted to start between Q4 2026 and Q1 2027; early applications are encouraged. The company favors merit-based growth and maintains an equal opportunity employment policy. Applications submitted via agencies will not be considered.