Pre-Sales Engineer

Overview

The Pre-Sales Engineer plays a pivotal role in supporting the sales team by addressing all technical aspects related to account growth, pre-sales project execution, solution architecture, and training initiatives. This position serves as a technical authority, forging strong partnerships with clients and collaborators to advance the business through diverse technical efforts.

Key Responsibilities

• Collaborate closely with sales, product, and partner teams.
• Serve as the product and solution technical expert for the organization's offerings.
• Work with sales to craft and execute targeted strategies for expanding account penetration and achieving objectives.
• Create focused sales and product service plans for specified accounts.
• Support sales through technical assessment, presenting solution proposals, designing high-level architectures, and conducting demonstrations throughout the sales lifecycle.
• Manage and oversee proof of concept activities, handle request for proposals, and finalize sales opportunities from a pre-sales and deployment perspective.
• Develop strong, trusting relationships with partners and customers to align with sales goals.
• Lead technical sales meetings and discussions.
• Oversee product adoption, integration, and demonstrate value within customer or partner IT environments.
• Complete necessary pre-sales documentation promptly and precisely.
• Create content, provide training, and support for partners and customers.
• Participate in rotational after-hours support and escalate issues when necessary.
• Utilize systems such as salesforce.com CRM for managing leads, opportunities, and deal registration to enhance efficiency and standardize processes.
• Design and present customized infrastructure solutions.
• Conduct demonstrations, proof of concepts, technical workshops, and professional service delivery for solution implementations.
• Provide technical presentations and enablement sessions to partners and clients.
• Advise clients on governance, AI lifecycle management, and cloud-native data strategy.

Qualifications & Skills

• In-depth understanding of backup, replication, disaster recovery, and storage technologies.
• Hands-on expertise with Veeam Backup & Replication, Veeam ONE, and other Veeam software products.
• Familiarity with leading virtualization platforms including VMware vSphere and Microsoft Hyper-V.
• Knowledge of cloud-native backup and recovery solutions across AWS, Azure, and GCP platforms.
• Experience working with SAN/NAS storage systems, network configurations, and computing infrastructure.
• Comprehension of data protection methods, retention policies, and regulatory compliance requirements.

Education & Experience

Applicants should hold a Bachelor's degree in Computer Engineering, Computer Science, or a related discipline. Candidates must have a minimum of three years of pertinent professional experience in the field.