Porter

Role Overview

We are recruiting a committed Porter to contribute to the efficient running of operations within the Defence sector, working full time on a 35-hour weekly contract. This role involves providing excellent customer service and maintaining cleanliness standards, with opportunities for career growth within a company that values individuality and employee recognition.

Working Hours

The typical shift pattern for this position is Monday to Friday during daytime hours.

Key Responsibilities

• Maintain cleanliness and order in the lobby and other public areas.
• Assist housekeeping, restaurant, and banqueting teams with room setups and moving furniture.
• Perform some reception-related tasks, including booking theatre tickets and making restaurant reservations.
• Respond promptly to customer requests when necessary.
• Run errands as required.
• Ensure customer safety by placing or removing signage to indicate hazards such as wet floors or freshly painted surfaces.

Candidate Profile

• Flexible and capable of adapting to changing priorities with ease.
• Excellent communication skills and ability to build strong relationships.
• Proven experience providing high-quality customer care.
• Proactive, able to make sound decisions that benefit customers.
• Capable of working effectively under pressure.
• Highly reliable with exceptional punctuality and time management.

About the Employer

ESS operates as the Defence, Government, and Energy services division of Compass Group UK & Ireland. Supporting over 250 UK military sites, secure government facilities, and energy sector locations including offshore platforms and drilling rigs, ESS focuses on delivering exceptional frontline customer service. The company emphasizes a welcoming and inclusive workplace culture that values diversity, individuality, and personal development for all team members.