Picker

About the Role

As a Picker at Booker, you will play a vital part in exceeding our customers' expectations by working in various store areas. Daily tasks vary and may include restocking shelves, operating tills, managing inventory levels, or selecting items for deliveries. Your efficiency and attention to detail ensure customers receive their complete orders quickly and accurately.

This role requires someone with a proactive mindset, enthusiastic about delivering exceptional customer service, and ready to put extra effort into their duties.

Key Responsibilities

• Accurately select and dispatch goods using a handheld terminal, promptly reporting any discrepancies to the Manager.
• Inspect product quality, verify shelf life, and ensure strong, safe packaging for deliveries.
• Provide excellent customer service by processing deliveries efficiently and meeting operational targets.
• Maintain politeness and professionalism when interacting with delivery personnel, handling queries or complaints appropriately and escalating complex issues as needed.

Candidate Requirements

• Possess a positive, can-do attitude and ability to meet specified pick rates.
• Demonstrate a passion for exceptional customer service and willingness to go beyond basic duties.
• Reliable, punctual, and presentable at all times during shifts.

Employee Benefits

• Access to a colleague discount card offering 10% off purchases at Booker and multiple double discount events annually.
• After three months, eligibility for a Tesco colleague discount card providing 10-15% discounts at Tesco during specific periods, plus discounts at Tesco Café and on F&F purchases.
• Discounts of 10% on pay monthly and SIM-only mobile plans via Tesco Mobile, with additional deals throughout the year.
• Up to 30% off car, pet, and home insurance through Tesco Bank, subject to terms.
• Free eye tests when spending £50 or more, plus 30% off glasses, prescription sunglasses, and contact lenses.
• Half-price health checks at Tesco Pharmacy.
• Special rates on RAC breakdown coverage.
• Access to a discount website featuring savings on everyday items and participation in a cycle to work scheme.
• After three months, opportunity to join the Save As You Earn share scheme to purchase Tesco shares at a discount.
• Competitive pension plan with up to 5% employee contributions matched by Booker.
• Life assurance covering death in service up to three times annual pay.
• Comprehensive health and wellbeing resources, including 24/7 confidential support and virtual GP access for employees and family members.
• Generous holiday entitlement.

About Booker

Booker is the UK's top food and drink wholesaler, serving independent retailers, caterers, and small businesses nationwide through over 190 cash and carry branches, distribution centres, logistics sites, and support offices. We uphold a commitment to Diversity, Equity, and Inclusion (DE&I), fostering an environment where all individuals feel welcome and valued.

We recognize varying life circumstances and encourage flexible working discussions to support various career stages and personal needs, including caregiving, parenthood, retirement planning, and more. As a Disability Confident Committed Leader, Booker ensures an inclusive and accessible recruitment process.

Additional Information

Applicants must be over 18 years old for roles involving shifts before 6:15 am or after 9:45 pm or work in certain areas such as warehouse, alcoholic beverages, or driving positions.

Due to high application volumes, some job postings may close earlier than the listed deadline to manage candidate flow effectively. Feedback is provided only to those interviewed.

Note that Booker Group, part of Tesco plc but operated separately, offers a distinct benefits package from core Tesco operations.