- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Applications are open to all individuals. ANZ encourages candidates to disclose any support or accommodations needed during the application or employment process, especially those with disabilities or access requirements.
- Resume
- Required to apply
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Job description
About Us
At ANZ, our mission is to create a thriving environment where individuals and communities flourish by enhancing the financial wellbeing and sustainability of our extensive customer base.
Role Overview
The Personal Business Manager is key to delivering an outstanding customer experience by understanding client financial needs and providing customised solutions encompassing business banking, home loans, insurance, and investment products. This position focuses on cultivating trusted relationships and achieving positive outcomes aligning with the organisation’s core values.
Success in this role depends on strong lending expertise, active portfolio management, and consistently delivering compliant, sustainable financial results that support both client and company growth objectives.
Banking is evolving, and so are we—offering opportunities for our team members to explore, develop skills, and grow professionally. This role is permanent, based in North Shore, Auckland, working full-time with shifts either Tuesday to Saturday or Sunday to Thursday, including late evenings.
Key Responsibilities
- Engage current and prospective clients through meaningful conversations to understand and meet their needs.
- Maintain comprehensive knowledge of banking processes, products, and services to confidently identify and address business client requirements.
- Deliver market-leading service consistently and responsibly.
- Collaborate effectively with branch colleagues and other business units to stay informed about business segments and refer relevant queries appropriately.
- Uphold risk management principles by thoroughly knowing your customers.
- Embody and promote ANZ’s values in all interactions with customers and colleagues.
Candidate Profile
- Expertise in business and home lending.
- Exceptional relationship-building and network development capabilities.
- Strong dedication to customer service.
- Excellent oral and written communication skills.
While having all these attributes is ideal, ANZ values a growth mindset and encourages candidates who possess most of these skills to apply.
Why Choose ANZ?
Joining ANZ means becoming part of a supportive work community aligned with a shared purpose of empowering thriving communities. Employees gain access to resources, career development opportunities, and a diverse, inclusive environment.
ANZ offers flexible working arrangements, wellness programs, and discounts on selected services and products. Our commitment to diversity is reflected in initiatives like the Te Ao Māori Strategy Tākiri-Ā-Rangi, designed to enhance Māori and Pasifika representation. Employees can also participate in affinity networks that enrich our understanding of diverse needs.
Additional Information
Applications are welcomed from all backgrounds. ANZ is dedicated to providing adjustments or support during recruitment or employment for candidates with access requirements or disabilities. Please communicate any needs to enable a supportive experience.
Role Type: Permanent
Location: North Shore, Auckland
Work Hours: Full-time, Tuesday to Saturday or Sunday to Thursday, including late nights
Application Deadline: 21 October 2026, 11:59 pm (NZ time)
Industry
Banking