Personal Assistant and E-Commerce Assistant

About the Role

We are seeking a versatile Personal Assistant & E-Commerce Assistant to join a dynamic, fast-growing female-founded functional footwear brand based in Northgate, Queensland. This full-time, on-site position involves a wide range of tasks—from managing product uploads on Shopify to personal errand management, all while supporting key team members including the Founder, Brand Lead, and Account Manager. The right candidate will thrive in a flexible, fast-paced environment and have the ambition to grow with the company.

Key Responsibilities

• Manage administrative and personal tasks for the Founder, including inbox and diary management, project research, travel coordination, and handling personal errands such as booking pet grooming or tradespeople.
• Ensure the smooth daily operation of the Founder’s schedule by proactively addressing various tasks.
• Assist the Brand Lead and Account Manager with daily responsibilities and track project progress.
• Perform hands-on updates and maintenance in Shopify and Cin7 platforms, managing product details and e-commerce administration.
• Research and implement AI tools within the company's technology framework, aiming to improve business processes.
• Gain operational knowledge of customer service, retail stores, and dispatch to provide backup support during high activity periods.
• Coordinate major projects, product launches, trade shows, and retail activations, maintaining timelines and collating reports.
• Handle unexpected tasks confidently and efficiently as they arise.

Candidate Profile

• At least one year of experience in a fast-paced administrative, support, or assistant role.
• Strong curiosity with a tendency to investigate workflows and enhance efficiency.
• Exceptional attention to detail and the ability to manage shifting priorities and ambiguity.
• Capable of following instructions thoroughly while independently driving tasks without supervision.
• Previous experience in e-commerce, Shopify, or retail environments is highly advantageous.
• Comfortable with technology and enthusiastic about leveraging AI tools.
• A positive, proactive attitude with willingness to tackle tasks big and small, coupled with ambition for growth.

Benefits

• A varied role offering significant opportunities for advancement within a purpose-driven, female-led organization.
• A supportive and collaborative small team environment.
• Employee perks including company footwear.
• Office located conveniently with easy access to cafes, parking, and public transport.

Additional Information

This position is full-time and based at our Northgate headquarters; remote work is not an option, though part-time arrangements may be considered for the ideal candidate. We value a strong team culture and seek individuals eager to engage, support, and contribute positively to the brand's growth.

Application Requirement: Candidates must submit a cover letter outlining their suitability for the role, what they can bring to the Founder and the company, and a brief introduction about themselves.