Performance Management Specialist

Role Overview

The Performance Management Specialist is accountable for executing and continuously enhancing the organization's performance management system and procedures. This includes facilitating all phases of the annual performance cycle, from setting objectives to performance evaluation and improvements, in close collaboration with HR Business Partners and organizational leaders.

Key Responsibilities

• Assist in deploying and refining the performance management framework, ensuring alignment with business goals and values.
• Manage the entire annual performance evaluation process including goal definition, mid-year reviews, year-end appraisals, and associated milestones.
• Guide managers and employees on performance-related policies and process adherence, monitoring completion and addressing delays.
• Support managers in formulating clear, measurable performance goals aligned with strategic priorities.
• Evaluate and improve competency-based and objective performance assessments, including rating and documentation standards.
• Coordinate performance calibration exercises and prepare analytical reports for management review.
• Provide insights on performance trends and support interventions such as Performance Improvement Plans.
• Ensure accuracy and confidentiality of performance data within HR systems, enabling automation and reporting.
• Collaborate with HR and business leaders to deliver training and support for effective performance management conversations.

Qualifications and Experience

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field.
• 6 to 8 years of substantive experience in HR, with dedicated expertise in performance management.
• Proven track record in managing comprehensive performance cycles and implementing related policies and tools.
• Familiarity with HR analytics, reporting, and systems management.
• Experience in complex or industrial/manufacturing environments is advantageous.

Skills and Competencies

• In-depth knowledge of performance management methodologies, including goal setting, KPIs, competencies, and calibration.
• Excellent communication and relationship management abilities.
• Strong analytical mindset and attention to detail in process management.
• Proficient in project management and able to meet strict HR deadlines.
• Advanced skills in Excel and PowerPoint for HR data analysis and presentations.
• Experience with HR information systems and performance management platforms.
• High standards of confidentiality, professionalism, and proactive execution orientation.