ASB Bank

People Systems Analyst

ASB Bank

Auckland, New Zealand · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
2 weeks ago
Work mode
In office
Resume
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Job description

About the Role

ASB Bank, based in Auckland, is dedicated to enhancing customer financial wellbeing. Behind the scenes, our People Systems are vital to support our teams in achieving outstanding results. We are seeking a People Systems Analyst to take ownership of a People system portfolio, ensuring alignment, strong governance, and delivering tangible value to the organisation.

Key Responsibilities

The role involves adopting a product management mindset to oversee and evolve People systems. Core duties include maintaining system configuration and functional designs, managing and prioritising system enhancements and defect fixes according to business value and risk, owning the backlog to drive delivery outcomes, reviewing system workflows and designs, coordinating testing including user acceptance testing (UAT) and readiness activities, collaborating closely with Technology teams and vendors to implement effective solutions, supporting steady business-as-usual operations while managing changes efficiently, and proactively identifying and controlling risks, dependencies, and trade-offs.

Required Experience and Skills

The ideal candidate balances technical expertise with strong stakeholder engagement. Required experience includes working with People systems such as Cornerstone, SnapHire, SAP SuccessFactors, or equivalents, and exposure to case management or workflow platforms like ServiceNow HRSD or similar. Familiarity with enterprise data structures, reporting, and data quality controls is essential. Core competencies include analytical thinking to translate business requirements into effective system solutions; ability to prioritise workload based on value, risk, and operational effect; experience managing backlogs and coordinating UAT; confidence in working across multiple stakeholders including technology teams and vendors; excellent communication skills capable of conveying complex system concepts plainly; and a thorough understanding of system design, workflows, and the wider impacts across systems.

Why Join ASB?

At ASB you will join a culture that embraces Care, Courage, and Curiosity in all actions. The team is committed to delivering meaningful results for both our employees and customers, balancing strict governance with innovative solutions that foster smarter working methods. We provide flexibility and a positive, supportive team environment.

How to Apply

If shaping People systems to deliver exceptional value excites you and you wish to contribute to a mission-driven organisation, we invite you to apply and help us improve experiences for our people at ASB.

Tools & software

ServiceNow ServiceNow required

How they work

Communication Teamwork & Collaboration Problem Solving Time Management Relationship Building

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