Payroll Administrator

Introduction

Join Ciphr as a Payroll Administrator at our headquarters in Reading, Berkshire. Ciphr values trust, service excellence, authenticity, and accountability, encouraging all employees to bring their genuine selves to work. We embrace diversity and welcome all types of individuals to join our team.

Role Overview

You will work within our Payroll Bureau, which focuses on providing customized, industry-specific payroll solutions to a diverse range of UK organizations. The role involves managing end-to-end payroll services using hosted payroll software and fully managed bureau solutions, aiming to deliver precise and optimized payroll setups that meet client needs.

Key Responsibilities

• Maintain and grow relationships with a portfolio of bureau clients, ensuring they realize the full benefits of our products and services.
• Handle all PAYE-related activities, including statutory payments like SSP, SMP, SPP; pension deductions; attachment of earnings; employee onboarding and offboarding; and year-end processes such as issuing P60s and P11Ds.
• Manage pension deductions, with additional advantage if familiar with public sector pensions such as those for teachers and NHS workers.
• Advise clients on recent HMRC legislation changes to ensure compliance.
• Address employee and HMRC inquiries and communicate effectively with client personnel at all levels.
• Continuously improve and streamline internal payroll processes.
• Collaborate with the implementation team to onboard new clients, including overseeing parallel payroll runs.

Required Skills and Attributes

• Experience with payroll and related software systems.
• Strong understanding of payroll processes, including pensions, employee benefits, and Real Time Information (RTI) submissions.
• Respect for confidentiality and sensitivity to data privacy.
• Logical reasoning and ability to think clearly and methodically.
• High accuracy and close attention to detail in all tasks.
• Excellent organizational skills and ability to manage workload effectively.
• Strong relationship-building capabilities to maintain client satisfaction.
• Proficiency with IT applications relevant to payroll administration.

Employee Benefits

• 30 days of annual leave plus bank holidays.
• Family National Trust Membership.
• Birthday off work and religious holiday swaps.
• Support for family formation including time off for related appointments.
• Enhanced maternity and paternity leave policies.
• Cycle to Work scheme participation.
• Pension scheme enrollment.
• Health cash plan and life assurance coverage.
• Loans available for technology or home improvements.
• Access to discounted perks such as cinema tickets via Perks at Work.
• Ongoing training and professional development opportunities.
• £1,500 employee referral bonus program.
• Medical and dental insurance available after six months of employment.
• Income Protection insurance accessible after twelve months of service.

About Ciphr

Ciphr is a prominent UK provider of integrated HR, payroll, learning, and recruitment solutions. Our comprehensive Human Capital Management (HCM) platform supports organizations in managing all aspects of the employee lifecycle, ensuring seamless access to people data through secure API integrations with internal and third-party systems. Ciphr offers a variety of payroll service options, including in-house systems, bureau services, and fully managed payroll solutions, backed by a dedicated team of experts committed to compliance and accuracy in employee payments.