Partner Relationship Manager

Company Overview

NEXT Ventures is a dynamic organisation propelling ambition into action through its innovative platform that delivers performance-based capital access. With flagship entities FundedNext and FNmarkets, the company supports over 220,000 users daily from more than 170 countries, driven by a diverse team of over 500 professionals across five nations.

Role Overview

As a Partner Relationship Manager in the Community & Partner Management division, you will manage a diverse portfolio comprising affiliates, influencers, and introducing brokers (IBs). Your role involves fostering partner advocacy and referrals to stimulate growth for FN Group’s platforms. Beyond nurturing relationships, you will monitor partner health, initiate retention strategies, and leverage performance data to enhance partner outcomes on FundedNext and FNmarkets.

Key Responsibilities

• Independently oversee an extensive portfolio of active partners, maintaining tailored communication strategies according to each partner's tier and engagement level.
• Detect early indicators of partner disengagement by analyzing referral trends, activity metrics, platform engagement, and churn signs, proactively addressing issues prior to escalation.
• Develop enduring partnerships that establish FN Group as the premier choice in proprietary trading and CFD brokerage sectors.
• Identify partners at risk of lapsing and execute customized re-engagement initiatives, including personalized communication, incentive offerings, and managerial escalation when commercial actions are necessary.
• Perform comprehensive partner performance evaluations analyzing commission trends and engagement data to provide actionable advice enhancing partners’ platform success.
• Lead outreach efforts for platform updates, new feature launches, promotional campaigns, and referral incentives aligned with go-to-market strategies.
• Effectively communicate any updates related to platform policies, challenge structures, payouts, or promotional activities to portfolio partners, framing messages commercially.
• Collaborate with Partner Operations to resolve commission inquiries, track discrepancies, and address account-related concerns, ensuring timely partner feedback.
• Collect and convey partner feedback and sentiment trends regularly to management, providing structured insights on portfolio-wide observations.
• Offer informal mentorship to junior Partner Relationship Managers regarding relationship tactics, communication best practices, and portfolio prioritization without direct line management.

Candidate Profile

• 1 to 3 years experience in partner or affiliate relationship management, customer success, or similar roles, preferably within fintech, proprietary trading, forex/CFD brokerage, or digital financial services.
• Proven capability to manage partner portfolios with demonstrable success in partner retention and engagement.
• Experienced in proactively identifying at-risk partners and implementing engagement recovery strategies yielding positive results.
• Knowledgeable in affiliate tracking platforms such as Impact, HasOffers, TrackNow, and CRM tools for managing partner data and interactions.
• Familiar with CPA, RevShare, and hybrid commission models, utilizing partner performance data to inform strategic engagement initiatives.
• Skilled in analyzing partner performance metrics and communicating strategic improvements clearly to partners.
• Comfortable providing informal guidance to peers on effective management and communication approaches within partner relations.
• Strong English communication skills (written and verbal), adept at customizing messaging across partner tiers, cultures, and commercial contexts.
• Educational background in Business Administration, Marketing, Economics, Communications, or related fields is advantageous but not mandatory.

Unique Attributes

• Exceptional intuition in recognizing disengaging partners through subtle cues ahead of data indications.
• Commercially savvy communication that connects every update, incentive, or recommendation directly to partner profitability.
• Balance relationship-building skills with data-driven insights to foster trust and validate recommendations.
• Commitment to team growth by sharing successful practices proactively among peers to enhance collective outcomes.

Hiring Process

• Initial Talent Acquisition Interview
• Interview with Hiring Manager
• Final discussion with Head of Community & Partner Management

Why Join NEXT Ventures?

At NEXT Ventures, the Partner Relationship Manager role is pivotal to scaling our external partner network driving platform growth worldwide. This position offers substantial ownership, access to real-time data, and significant incentives for achieving impactful results. Join us to advance your career where motivated professionals create lasting momentum.