Partner Manager

Overview

We are seeking a Partner Manager (m/w/d) to join our Munich team to help grow and strengthen partnerships with system houses, IT service providers, and other collaborators. comdesk plays an essential role in enhancing customer communication, and robust partnerships are a key growth driver for us.

Role and Responsibilities

• Acquire new system partners and IT service providers and guide them through onboarding processes.
• Develop existing partnerships and support them in successfully implementing comdesk solutions for their customers.
• Manage the revenue and conduct regular business reviews for your partner portfolio.
• Empower partners with professional and sales enablement training, including demos and sales materials.
• Support partners in major customer projects by providing comdesk expertise.
• Advance and refine our partner program by contributing ideas regarding structure, incentives, and collaboration methods.
• Collaborate closely with marketing and sales teams on partner-related activities and campaigns.
• Maintain partner activity records, joint pipeline, and forecasts within the CRM system.

Your Role in Our Company

• Transform individual partnerships into lasting and fruitful collaborations.
• Understand partners’ goals, aid their business building with comdesk, and explore new growth opportunities.
• Take ownership of a critical segment that influences our company success and help shape the future development of our partner network.

Candidate Profile

Essential Qualifications

• 5 to 7 years experience in indirect sales, partner management, or channel business.
• Proven success in establishing or growing sales partnerships.
• Insight into the business models of system houses and IT service providers.
• Confident communication with CEOs and management of small to medium partner companies.
• Independent and well-structured working style with strong understanding of economic relationships.
• Experience working with system houses or IT service providers.
• Native-level German proficiency and good command of English.

Preferred Attributes

• Background in telecommunications, SaaS, or cloud software industries.
• Experience enhancing partner programs.
• Familiarity with enablement formats like trainings, workshops, or certifications.
• Existing network within the IT or system house sectors.

Why Join Us?

• 30 days holiday, hybrid working options, a fixed end to the working day, a personal development budget, team events, JobRad cycling program, pension plan, and Spendit card benefits.
• Meaningful work that positively impacts millions; our solutions set new customer service benchmarks and restore value to service hotlines.
• A dedicated team culture where mutual support and reliability are core values — teamwork is genuinely lived here.
• Continuous learning with regular updates through conferences, workshops, courses, trainings, and cutting-edge technologies to further personal and professional growth.
• Pragmatic, focused work environment with minimal bureaucracy and meetings, ensuring that efforts directly contribute to results.

Contact

If interested, please reach out to Till Everling, HR Manager, for any inquiries.

About comdesk

Join us to shape the future of communication! We are looking for creative talent to help redefine how companies engage, using AI-driven technologies. Explore career opportunities with us and apply today.