Part-Time Educator

About lululemon

lululemon is a pioneering company specializing in performance apparel for activities such as yoga, running, and training. Emphasizing advanced technical fabrics and purposeful design, lululemon crafts transformative products and experiences that empower individuals to move, grow, connect, and embrace wellness. The company attributes its success to innovative products, store focus, dedicated personnel, and strong community ties. lululemon is committed to fostering positive social change and cultivating an equitable, inclusive, and growth-oriented work atmosphere.

Benefits and Perks

lululemon supports employees holistically—physically, mentally, and spiritually—through a comprehensive rewards package. This includes competitive base salary, team-based bonuses, paid time off, substantial employee discounts, access to fitness and yoga classes, parenthood top-up programs, and opportunities for both personal and professional growth. Note that these benefits may vary by location and employment type, with the company retaining the right to modify them without prior notice.

Job Summary

The Educator position is fundamental to lululemon's success, responsible for delivering exceptional guest experiences in retail environments. Educators actively engage with customers, provide expert product knowledge, and authentically share the community culture of lululemon.

Key Responsibilities

• Engage with guests to ensure exceptional and efficient service, respecting their time.
• Identify guests' needs to offer tailored purchase and return solutions.
• Deliver insightful technical education about products, explaining their advantages and benefits.
• Provide a smooth end-to-end guest experience, handling accurate transactions and implementing relevant omnichannel programs such as buy online/pickup in store and phone sales according to company standards.
• Stay active on the sales floor, proactively assisting guests and attending to store requirements.
• Collect and communicate guest feedback to leadership, taking appropriate steps to resolve issues and enhance satisfaction.
• Foster an inclusive, respectful team environment by embracing diversity and supporting colleagues.
• Build strong relationships with team members to enhance collaboration for superior guest experiences and efficient store operations.
• Manage product presentation tasks, including restocking and reorganizing merchandise per standards.
• Utilize in-store technology to facilitate operations and guest support.
• Maintain store cleanliness to uphold a premium shopping environment.
• Observe safety policies to ensure a secure workplace.
• Comply with all relevant policies, procedures, and legal regulations while performing job functions.

Eligibility and Requirements

• Legal authorization to work in New Zealand.
• Reliable transportation to assigned store location.
• Minimum age of 18 years.
• Variable work schedules based on store needs, including early mornings, evenings, nights, weekends, holidays, and occasional store-closed hours.
• Preferred but not required: high school diploma, GED, or equivalent qualification.

Desired Attributes

• Detail-oriented with thoroughness in completing tasks.
• Organized and capable of prioritizing tasks effectively and accurately.
• Self-driven and motivated to achieve or surpass objectives.
• Commitment to safety and adherence to guidelines.
• Personal accountability and dependability.
• Advocate for inclusion and celebration of diversity.
• Effective collaboration and teamwork capabilities.
• Adaptable and agile in fast-changing environments, able to recover swiftly from challenges.

Work Environment

• Active movement within the store, including sales floors characterized by bright lighting and loud music, and areas without natural light.
• Work involves team collaboration, independent tasks, and use of computers and technology.
• Physical tasks may involve handling boxes up to 30 lbs (13.6 kg) and ladder use for accessing items.

Additional Information

Applicants progressing to interview stages will be contacted by a manager or People & Culture team member. Those requiring accommodations to perform essential job duties are encouraged to communicate their needs to ensure an equitable recruitment process.