Oracle EBS Techno Functional Lead

About Cognizant

Cognizant, listed on NASDAQ (CTSH), is a global leader providing IT, consulting, and business process services. Headquartered in Teaneck, New Jersey, it blends client-focused innovation, deep industry knowledge, and a diverse global workforce to deliver future-ready solutions. Cognizant is recognized among the top thriving and fastest expanding companies worldwide and adheres to a culture valuing passion, integrity, and diverse collaboration.

Job Overview

We are seeking a seasoned Oracle EBS Techno-Functional Lead to serve as an onsite L3 specialist responsible for application development and production support within the Oracle E-Business Suite R12 environment. This role involves troubleshooting complex production issues, enhancing applications, developing and maintaining CEMLI and OAF components, managing releases, and cooperating with cross-functional teams to boost application performance and stability.

Key Responsibilities

• Take ownership of challenging L3 incidents and production issues by performing root cause analyses, restoring service functionality, delivering permanent resolutions, and minimizing recurrence.
• Evaluate business and application demands across Oracle EBS modules, translating approved requirements into functional and technical solutions.
• Design, develop, review, and maintain CEMLI artifacts like interfaces, reports, workflows, alerts, form changes, and Oracle Application Framework (OAF) enhancements.
• Craft and optimize SQL and PL/SQL scripts for troubleshooting, data reconciliation, interfaces, reporting, and improving system performance.
• Support configurations, application controls, master data, workflows, concurrent programs, and integration points within Finance, Procurement, Supply Chain, Order Management, Inventory, Fixed Assets, and Projects modules.
• Address integration challenges between EBS and connected systems through SOA/OSB/OIC, ODI, REST services, and other integration tools.
• Prepare detailed technical documentation including designs, AN100, DS140, MD050/MD070 documents, test plans, deployment guidelines, rollback protocols, runbooks, and knowledge-sharing materials.
• Lead or aid system integration testing (SIT) and user acceptance testing (UAT), manage defect logs, coordinate releases and deployments, and validate production success collaboratively with business and technology teams.
• Manage coordination between onsite and offshore teams, estimate work scopes, handle risks and dependencies, provide status updates, and mentor junior team members.
• Promote continual improvements through automation, code optimization, query tuning, monitoring strategies, reusable standards, and support tools.

Essential Qualifications & Experience

• Hands-on technical and functional expertise in Oracle EBS R12, specifically in Finance and Supply Chain modules including EAM, AP, AR, GL, FA, OM, PO, INV, and Projects.
• Proficiency in developing and supporting CEMLI components, including Oracle Workflow, concurrent programs, XML/BI Publisher reports, Oracle Forms, and Oracle Application Framework (OAF).
• Demonstrated experience in L3 production support encompassing incident investigation, root cause identification, data corrections, performance tuning, problem management, and ensuring permanent fixes.
• Track record of delivering enhancements ranging from requirements analysis through to testing, release, deployment, and operational handoff.
• Capability in managing and troubleshooting EBS integrations utilising SOA/OSB/OIC, ODI, REST services or equivalent technologies.
• Strong documentation and communication skills coupled with experience working in onsite-offshore delivery frameworks.

Preferred Experience

• Background supporting large-scale enterprise Oracle ERP or public-sector implementations.
• Exposure to Oracle EBS patching, upgrades, data migration, automation strategies, and application modernization projects.
• Relevant Oracle certifications such as Oracle EBS, Oracle Cloud, Oracle Cloud Infrastructure (OCI), or Oracle Integration Cloud (OIC).
• Hands-on involvement or familiarity with Oracle ERP Cloud, hybrid coexistence models, and OCI/OIC platforms.

Employee Benefits

At Cognizant, you can engage with talented professionals and stay abreast of emerging technology trends in your domain. Our commitment to our employees includes:

• Opportunities to explore innovative career paths.
• Continuous professional growth via education and focused training programs.
• Comprehensive compensation, health benefits, and wellness initiatives to support your well-being and future planning.

Additional Information

This role is located onsite in Wellington, New Zealand. We value diversity and foster an inclusive workplace where success is based on merit and accomplishment.