Optical Assistant

Role Overview

We are looking for a proactive and personable Optical Assistant to join our team at Walton-On-Thames. Ideal candidates will have prior experience in optical roles such as Optical Advisor or Dispensing Assistant and share a passion for delivering exceptional customer service while supporting our brand and store operations.

About Our Team

You will be part of a dedicated and welcoming store team committed to providing excellent service.

Benefits and Compensation

• Salary up to £30,000 depending on experience
• Full-time position with 37.5 working hours per week, including weekends
• Access to discounted benefits scheme through Specsavers Perks
• Performance-based bonuses
• Additional paid day off on your birthday
• Confidential employee assistance helpline (WeCare UK)
• Excellent clinical and professional development opportunities
• Enhanced sick pay eligibility after one year of service
• Improved family leave pay (e.g., maternity and paternity)

Required Qualifications and Skills

• Prior optical experience as an Optical Advisor or Dispensing Assistant
• Strong commitment to outstanding customer service and simplifying customer experiences
• Ability to collaborate effectively within a team
• Self-motivation and proactive initiative
• Confidence using IT systems
• Excellent communication and attentive listening abilities
• Willingness to embrace new challenges beyond comfort zones
• Open to receiving constructive feedback with a focus on personal and professional growth supported by the company

Preferred Qualifications

• Experience working in fast-paced customer service environments
• Background in optics or audiology sectors
• Familiarity with optical and/or audiology terminology