Operations Support Agent

Job Overview

As an Operations Support Agent at FedEx Australia, located in Bundaberg, Queensland, you will play a vital role in ensuring the smooth handling and internal movement of consignments within the depot. This position requires meticulous sorting and labeling to guarantee packages reach the correct delivery zones efficiently and precisely.

Key Duties

• Safely handle and relocate all shipments internally within the depot environment.
• Accurately label and categorize consignments according to their designated delivery areas.
• Collaborate effectively within a team framework to achieve prompt turnaround times.
• Complete essential administrative and operational tasks supporting front-line operations, such as data entry, ramp activities, and dispatch processes.
• Undertake additional responsibilities as assigned to support operations.

Qualifications and Experience

Minimum educational attainment is completion of secondary school or its equivalent.

• At least two years of relevant experience is preferred; however, no previous experience is necessary for associate-level roles.
• Senior-level applicants should possess a minimum of four years of applicable work experience.

Skills and Competencies

• Proficient working knowledge of Microsoft Office applications and general PC skills.
• Strong interpersonal abilities paired with effective problem-solving skills.
• Demonstrated capacity for planning, organizing, and maintaining high accuracy with great attention to detail.

Diversity and Inclusion

FedEx is committed to fostering a diverse, equitable, and inclusive workforce. We are an equal opportunity employer and ensure that all qualified candidates receive consideration, irrespective of age, race, color, nationality, genetic information, religion, gender, marital status, pregnancy status, disability, or other protected characteristics under applicable laws.

Company Background

FedEx stands as one of the globe's largest express delivery companies, widely recognized among Fortune magazine's top 10 World's Most Admired Companies. Our extensive network spans over 220 countries and territories worldwide, supported by a dedicated team that strives to make each FedEx experience outstanding.

Company Philosophy and Culture

Our People-Service-Profit (P-S-P) philosophy underpins every FedEx decision and action. We prioritize our people, empowering them to deliver exceptional service that drives customer satisfaction and company profitability. These returns are reinvested into the business and our workforce, underpinning our continued industry success. Our culture, nurtured since the 1970s, is essential to our identity and success, characterized by innovation, quality, and dedication to our team’s well-being.