Operations Manager

Role Overview

The Dental Operations Manager is responsible for overseeing all daily activities within the clinic to guarantee efficient functioning and high-quality patient care. This role demands coordination among various teams and strict adherence to management policies to ensure smooth clinic operations.

Key Responsibilities

• Oversee daily clinic activities ensuring optimal performance and smooth workflow.
• Supervise staff attendance, work schedules, task assignments, and overall performance evaluations.
• Serve as the communication link between doctors, clinic heads, receptionists, assistants, and management teams.
• Manage patient appointments, follow-up procedures, treatment success rates, and overall patient experience.
• Maintain accurate inventory of dental materials, general supplies, instruments, and equipment.
• Enforce proper sterilization protocols, infection control procedures, and maintain clinic hygiene standards.
• Track and document implant, orthodontic, and laboratory case details meticulously.
• Monitor financial aspects including daily collections, deposits, expenditures, and branch performance targets.
• Ensure that all patient-related documents such as consent forms, warranty cards, and medical records are properly maintained.
• Conduct routine inspections of clinic branches to identify and address operational challenges.
• Compile and present daily, weekly, and monthly performance reports for management review.
• Implement organizational policies and guarantee that staff conforms to clinic operational procedures.

Qualifications and Eligibility

The position requires a candidate capable of managing complex operations within a healthcare setting, particularly in dental services. Specific educational requirements and eligibility criteria have not been specified.

Compensation

The salary range offered for this role is between 35,000 and 40,000 INR per month.