Operations Manager

Overview

Join Manipal Hospital, Pune—a prominent entity in India's esteemed Manipal Healthcare Enterprises known for pioneering patient-focused and technology-driven healthcare. As a pivotal member of our team, you will help sustain the hospital's commitment to clinical excellence through meticulous operational management.

Key Responsibilities

• Oversee daily hospital activities encompassing front desk, appointment scheduling, support services, supply chain management, and interdepartmental coordination.
• Maintain strict compliance with health safety standards, including NABH and JCI requirements, ensuring institutional quality benchmarks are met consistently.
• Manage financial aspects by tracking departmental expenses, managing budgets, and optimizing resource utilization.
• Lead, train, and organize administrative and support staff to enhance efficiency and service delivery.
• Handle patient feedback mechanisms by addressing complaints promptly and upgrading care processes to boost patient satisfaction.
• Coordinate procurement and inventory management to guarantee timely availability of necessary medical supplies and equipment.