Operations Lead

Role Overview

The Operations Lead is responsible for managing daily operations and driving continuous process enhancements across Beanstalk AgTech's Australian, Southeast Asian, and South Asian divisions. This role encompasses oversight of Operational Excellence, People & Culture, Technology, and Finance functions while collaborating closely with Business Development and Marketing teams. Reporting to the Chief Operating Officer, the position requires independent decision-making and comprehensive ownership of outcomes, including identifying and addressing cross-functional challenges and prioritizing key initiatives aligned with organizational rhythms and systems.

Responsibilities

• Lead the deployment of the People & Culture Strategy, including learning and development, recruitment efforts, talent management, organizational culture, and impact tracking.
• Manage comprehensive recruitment processes such as campaign planning, job postings, interviews, onboarding, and exit procedures.
• Oversee people management activities like pulse surveys, regular 1:1 meetings, organizational effectiveness assessments, and 360-degree feedback, synthesizing insights and reporting to leadership.
• Supervise adherence to company policies, workers’ compensation, and insurance compliance standards across regions to meet funding and regulatory guidelines while promoting workplace health and efficiency.
• Drive the Impact strategy rollout, integrating impact measurement into core operations and collaborating with Marketing & Communications on the Annual Impact Report.
• Facilitate engagement with leaders and managers to implement initiatives effectively.
• Implement and maintain critical operational data systems, owning the company scorecard and addressing process gaps as they arise.
• Coordinate and organize quarterly State of the Company meetings, annual offsites, and other strategic gatherings.
• Assume responsibility for day-to-day operational decisions, escalating only when beyond delegated authority.
• Lead and develop a full-time Operations Support team member, delegating execution tasks to focus on planning and resolving complex issues.
• Serve as the primary contact for technology needs, managing software licenses, external technology partners, onboarding/offboarding, troubleshooting, and enforcing IT policies.
• Collaborate with the accountant to support financial administration and ensure smooth multi-regional accounting operations.

Qualifications and Skills

• Over six years of experience in operations, organizational management, and people & culture functions.
• Proven ability to work autonomously, make informed decisions amid uncertainty, and assume full ownership of results rather than only completing assigned tasks.
• Exceptional organizational and project management capabilities.
• Strong interpersonal skills with an aptitude for relationship building.
• Proactive problem-solving approach, showing initiative and accountability.
• Highly flexible and capable of navigating cross-functional responsibilities and shifting priorities.
• Experience delivering results in small teams with solid communication abilities.
• Comfortable managing multiple functions including People & Culture, Operations, Technology, and Accounts across diverse regional and regulatory contexts, especially in Southeast Asia and international environments.
• Demonstrated interest in AI technologies with eagerness to quickly upskill in this area.
• Advanced proficiency in Excel and capability to work with emerging technology platforms and software.

Employment Benefits

• Entitlement to 20 days of annual leave, pro-rated for part-time employment.
• 10 days of paid sick and carer's leave, also prorated.
• Paid parental leave.
• Reproductive health leave.
• Participation in an employee profit-sharing program.