Operations Junior

About Hismile

Founded in 2014, Hismile is a global oral care brand that innovates everyday dental routines. Known for products like their Colour Corrector and a range of flavored toothpastes, Hismile has disrupted the oral care industry and grown into a brand loved worldwide. Their products are available in approximately 60,000 stores across Australia, the US, the UK, and Europe. Based at their Gold Coast headquarters, Hismile fosters a dynamic and collaborative working environment with teams in Operations, Digital, Marketing, Creative, Business Experience, and People & Culture all working together to drive the business forward.

Role Overview

This entry-level role offers a broad introduction to how a global consumer brand operates. Instead of focusing on a single department, you’ll engage with customer experience, operations, product management, and marketing, gaining practical exposure and comprehensive insight into the business. As an Operations Junior team member, you'll support various projects that keep daily operations efficient, collaborating widely across teams.

Key Responsibilities

• Assist with B2B operations, including handling international retail orders and communications with warehouses and retailers worldwide.
• Provide operational support through fulfillment, administrative tasks, and coordination of the supply chain.
• Support the product team by managing sample products, arranging packaging approvals, and ordering public relations and product sample materials.
• Maintain precise records of business activities and assist with administrative duties throughout the company.
• Process and approve invoices as required.
• Help implement and improve operational processes by offering input and aiding execution.
• Communicate effectively with stakeholders and external partners.
• Create on-camera social media content to support brand engagement.

Candidate Profile

• Recent graduates or professionals at the start of their career, ideally with a background in Business or related fields.
• Previous experience in operations, customer service, administration, or similar functions is advantageous.
• Detail-oriented with strong organizational abilities.
• Skills in managing multiple tasks and setting priorities efficiently.
• Excellent verbal and written communication capabilities.
• A cooperative team player who approaches challenges proactively and seeks solutions.
• Quick to adapt to new systems and tools.

Work Ethic and Values

• Ownership mindset with a willingness to learn from peers.
• Curiosity, motivation, and dedication to continuous personal and professional growth.
• Comfortable thriving in a fast-paced, collaborative workplace environment.
• Clear and proactive communication with colleagues and stakeholders.
• Maintaining high quality and attention to detail in every task.

Benefits and Experience Gained

• Practical experience across multiple business functions including customer experience, operations, marketing, and product.
• Understanding of how a global eCommerce company functions internally.
• Opportunity to contribute to significant projects and initiatives.
• Learning directly from experienced professionals and gaining insight into Hismile's operational strategies.
• Collaboration opportunities with all company departments.
• Skill development supporting career growth in operations, business management, marketing, and related fields.

Additional Perks

• Competitive remuneration plus superannuation.
• Complimentary daily meals prepared by in-house chefs for breakfast and lunch.
• Free barista-made coffee every day.
• Access to an on-site gym and wellness facilities including sauna and recreational spaces like ping pong tables.
• Locker rooms, showers, and amenities available on site.
• Indoor and outdoor collaboration areas.
• Regular team events and activities for bonding.
• Free parking conveniently located at the headquarters.

Work Environment

The company culture at Hismile emphasizes exceptional work supported by thoughtfully designed workspaces. Joining Hismile means being part of a rapidly expanding enterprise that develops products customers are passionate about daily.