Operations Executive
Thane, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 300,000 – INR 650,000 / year
- Openings
- 1
- Posted
- 2 minutes ago
- Work mode
- In office
- Eligibility
- Open to all applicants regardless of graduation status.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
We are seeking an Operations Executive to provide excellent customer service within sectors including Healthcare, Travel, and Banking, Financial Services and Insurance (BFSI). This role involves managing customer inquiries, addressing complaints efficiently, and maintaining thorough records to ensure an outstanding customer experience.
Key Responsibilities
- Respond promptly and effectively to customer queries across various communication channels.
- Resolve customer complaints with professionalism and urgency to maintain satisfaction.
- Document and update customer interactions accurately to support service continuity.
- Strive to deliver a consistently positive experience to enhance customer loyalty.
Candidate Requirements
- Open to fresh graduates as well as experienced candidates.
- Willingness to work in Mumbai locations, particularly Thane.
Industry Focus
This position serves clients in the Healthcare, Travel, and BFSI industries.
Additional Information
Candidates interested in this position may make direct contact via phone at 8618423116.