Operations Executive

Role Overview

Take charge of daily operations at Vikistays PG properties, facilitating admissions, managing payment records meticulously, and ensuring prompt and effective resident support.

Key Responsibilities

• Manage inquiries, organize property visits, and follow up to secure admissions.
• Maintain detailed records of occupancy, room assignments, as well as check-in and check-out procedures.
• Monitor rent collections, deposits, outstanding dues, and maintain accurate receipts.
• Coordinate tasks related to housekeeping, food services, and maintenance activities.
• Handle resident complaints with a commitment to resolving issues effectively until they are closed.
• Prepare and submit comprehensive daily reports covering inquiries, occupancy metrics, collection status, and pending follow-ups.

Candidate Profile

• Preferably has 2 to 4 years of experience in operations within PGs, hostels, hotels, serviced apartments, or facility management.
• Proficient in Tamil and possesses working knowledge of English; familiarity with additional languages is beneficial.
• Competent in using Microsoft Excel or Google Sheets for recordkeeping.
• Exhibits strong communication, organizational, and coordination skills.
• Capable and willing to travel among multiple nearby properties; owning a two-wheeler is recommended.