Operations & Client Relations Executive

Job Overview

Join our Singapore-based team as an Operations & Client Relations Executive responsible for managing recruitment processes, client interactions, and candidate engagement. This role demands active participation onsite with occasional client visits and involves direct communication with candidates and clients to ensure seamless hiring and placement.

Key Responsibilities

• Compose and publish job advertisements on social media and recruitment platforms.
• Source and connect with candidates, members, and clients through calls, networking, referrals, job fairs, and other resources.
• Guide new members through registration, explaining job requirements, payments, benefits, and onboarding procedures.
• Understand client requirements including manpower demands, work schedules, and criteria.
• Match candidates to vacancies using an automated system.
• Conduct interviews assessing candidates’ suitability based on job duties, appearance, salary expectations, benefits, and overall compatibility.
• Maintain strong relationships with current and prospective clients.
• Ensure smooth communication throughout the hiring and placement stages between candidates and clients.
• Consistently aim to achieve both individual and team performance targets.

Candidate Profile

• Demonstrates reliability, responsibility, and a focus on service quality.
• Eager to learn and adapt within a dynamic, fast-paced environment.
• Motivated by results with a commitment to meeting targets.
• Comfortable working onsite and capable of traveling to client offices as needed.
• Available for phone contact outside regular hours when necessary.
• Prepared to work on weekends as scheduled, with two rest days per week coordinated around operational demands.

Benefits & Growth Opportunities

• Comprehensive training and continuous support for new employees.
• Incentive plans based on individual performance.
• Opportunity to gain hands-on experience in client relationship development.
• Potential to enhance skills in client management and business development.
• A people-oriented role fostering the building of a robust professional network.