Operational Risk Management (ORM) Manager

About the Role

We seek a seasoned Operational Risk Management Manager to enhance our Risk team. This role focuses on formulating, executing, and sustaining the operational risk management structure organization-wide. The manager will collaborate closely with both business and support teams to spot, evaluate, oversee, and reduce operational risks, ensuring conformity with regulatory mandates, internal policies, and the enterprise's risk appetite.
The ideal candidate will bring extensive operational risk experience within sectors such as banking, FinTech, financial services, or other regulated Saudi Arabian environments.

Key Responsibilities

• Oversee and regularly improve the Operational Risk Management framework, including policies, methods, and processes.
• Detect, evaluate, track, and report operational risks across all business and support areas.
• Lead Risk and Control Self-Assessments in coordination with relevant departments.
• Create and monitor Key Risk Indicators and metrics related to operational risk.
• Maintain and analyze databases concerning operational risk events and losses.
• Conduct root cause analyses for operational incidents and ensure corrective measures are implemented effectively.
• Track remediation efforts and follow up on pending risk mitigation actions.
• Evaluate operational risks associated with new products, systems, workflows, and significant alterations.
• Contribute to establishing and tracking the organization's risk appetite and tolerance for operational risk.
• Produce regular operational risk reporting and dashboards for senior leadership and committees.
• Identify new and emerging operational risks and propose mitigation strategies.
• Collaborate with Technology, Cybersecurity, Compliance, Internal Audit, Finance, Operations, and other critical teams.
• Champion a pervasive risk awareness culture throughout the organization.
• Assist with regulatory audits, reviews, and risk-related examinations.
• Ensure alignment of operational risk protocols with Saudi Central Bank (SAMA) regulations and internal governance standards.
• Support business continuity planning and manage third-party/vendor risk activities when applicable.

Qualifications & Experience

• Bachelor's degree in Risk Management, Finance, Business Administration, Accounting, or a related field is required.
• At least 5 to 7 years of pertinent experience, ideally with a strong emphasis on Operational Risk Management.
• Preferably experienced in regulated financial sectors such as banking, FinTech, lending, or financial services.
• Comprehensive knowledge of operational risk frameworks, governance, controls, and assessment techniques.
• Proficient with Risk and Control Self-Assessments, Key Risk Indicators, operational incident and loss event management, control evaluations, and risk reporting.
• Well-versed in regulatory requirements specific to the Saudi financial market.
• Experienced in engaging senior management and working across multidisciplinary teams.
• Strong analytical and problem-solving capabilities combined with excellent reporting skills.
• Effective communication and stakeholder relationship management expertise.
• Fluency in English is essential.