Operation Executive

Job Overview

We are seeking a diligent and proactive Business Operations Executive to autonomously oversee daily business functions and ensure timely completion of tasks. This role involves managing coordination among staff, clients, vendors, sales efforts, and monitoring payment collections.

Key Responsibilities

• Oversee daily business operations efficiently.
• Supervise and coordinate staff members to guarantee assigned duties are completed.
• Keep track of ongoing sales activities and customer demands.
• Conduct regular follow-up with customers regarding pending payments.
• Maintain accurate payment and outstanding balance records.
• Facilitate communication between customers, suppliers, vendors, and staff.
• Monitor pending tasks, orders, shipments, and commitments.
• Identify operational challenges and promptly implement solutions.
• Ensure all important deadlines and commitments are met.
• Prepare and deliver daily or weekly reports on business activities, payment status, and outstanding work to the owner.
• Manage communication channels including calls and WhatsApp for business coordination.
• Demonstrate initiative by taking ownership to complete tasks without waiting for instructions.

Candidate Requirements

• Possess 2 to 5 years' experience in business operations, sales, administration, collections, accounts, or related fields.
• Exhibit strong communication and negotiation abilities.
• Display excellent follow-up skills, especially related to payment collections.
• Have basic proficiency in Excel or Google Sheets.
• Understand daily business operational dynamics well.
• Be responsible, trustworthy, and capable of independent work.
• Comfortable interacting with customers and staff.
• Possess a problem-solving mindset and take ownership of tasks.