Online Assistant

Overview

Join Woolworths Supermarkets New Zealand's vibrant team based in Invercargill, Southland. With more than 185 stores nationwide and a workforce exceeding 20,000, Woolworths aims to enhance the daily lives of Kiwis. The culture is friendly, energetic, and values open communication, diverse perspectives, and a collaborative spirit.

Work Schedule

• Wednesday: 3:00 PM – 8:00 PM
• Thursday: 3:00 PM – 7:00 PM
• Friday: 12:30 PM – 4:30 PM

Role Responsibilities

• Accurately and safely pick and pack customers' online grocery orders.
• Liaise with various departments to address stock shortages, substitutions, and customer queries relating to online orders.
• Maintain a proactive and positive approach toward Health and Safety for oneself and colleagues.

Candidate Profile

• Possesses a strong understanding of quality customer service.
• Prioritizes customer-centric decision-making aligned with established processes and systems.
• Collaborates well as a team member with effective communication skills.
• Is willing and able to remain on their feet during the entire shift.
• Exudes a friendly demeanor and welcoming attitude.

Benefits

• Access to the Everyday Rewards team card offering discounts, bonus points on groceries, and reduced fees for online delivery.
• Discounts on banking and insurance products such as health and life insurance.
• Career advancement opportunities both locally and globally within Woolworths Group.

About Woolworths Group

As part of the broader Woolworths Group, employing over 200,000 passionate individuals, the company is committed to fostering innovation, inclusiveness, and career growth. The Group values diversity, equity, inclusion, and belonging, aiming to create an environment where everyone can thrive and contribute meaningfully. Applicants are encouraged from all backgrounds, with support available during the hiring process upon request.