Virtustant

Onboarding Specialist

Virtustant

South Africa · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
3 weeks ago
Work mode
In office
Resume
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Job description

About the Company

Our client operates as a dynamic enterprise delivering pottery class events throughout the United States.

Job Summary

The role centers on onboarding event hosts and nurturing positive relationships with customers. It demands excellent English communication abilities alongside a flexible, startup-style approach to various assignments.

Primary Duties

  • Facilitating the onboarding of new event hosts.
  • Maintaining consistent communication with hosts and clientele.
  • Managing scheduling responsibilities.

Experience & Qualifications

  • Professional history in Customer Service, Technical Support, or leadership roles in Customer Care.
  • Proficient English communication skills.

Desired Attributes

  • Experience coordinating within teams.
  • Knowledge of onboarding procedures and customer service practices.

Personal Traits

  • Highly organized; methodical in approach.
  • Engaging and lively personality.
  • Strong abilities in communication and teamwork.
  • Proactive with a team-focused attitude.

Tools

Familiarity with Notion software is expected.

Work Schedule

Monday through Friday, from 8 AM to 8 PM Eastern Standard Time.

Compensation

Salary paid either in US dollars or local currency, depending on the candidate's preference.

How they work

Communication Teamwork & Collaboration Initiative Organisation Customer Focus

Languages

English
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