OMNI Customer Fulfillment Associate

Position Overview

Join Walmart Canada as an OMNI Customer Fulfillment Associate and develop valuable skills in a fast-paced retail setting. In this role, you will be responsible for selecting, packing, and preparing online customer orders with an emphasis on accuracy, quality, and delivering excellent service. You will adhere to safety and food hygiene protocols, contributing to a smooth online shopping experience and fostering customer confidence and loyalty. This position suits individuals interested in dynamic customer service or retail jobs.

Key Responsibilities

• Carefully pick and assemble customer orders from various temperature zones to ensure punctual delivery, verifying product selections, quantities, and codes.
• Maintain product quality by selecting fresh items and removing any damaged or unsuitable goods, completing all documentation such as pick slips and shipping labels with precision.
• Organize packing efficiently to maximize space utilization while preserving product safety and quality.
• Balance order fulfillment duties with positive customer interactions, offering help and resolving issues as they arise.
• Adhere strictly to safety, food hygiene, and quality standards by keeping the workspace clean, promptly addressing spills, sterilizing totes before reuse, operating equipment safely, and performing mandatory safety inspections.
• Show flexibility by working a variety of shifts including evenings, weekends, and holidays, supporting store operations and consistent customer service.

Challenges and Physical Requirements

• Manage a high volume of tasks in a fast-moving environment, especially during overnight shifts, planning effectively to sustain focus and energy.
• Handle physical activities such as prolonged standing, bending, and lifting items weighing up to 20 lbs regularly and occasionally up to 50 lbs.
• Perform repetitive tasks like stocking and organizing inventory with attention to detail to maintain store standards.

Why Work Here

• Engage in an energetic and ever-changing workspace where each day presents new opportunities.
• Receive recognition and appreciation for your contributions.
• Benefit from career development and skill-building prospects within the company.
• Make a meaningful difference by helping customers save money and improve their lives.

The starting hourly wage for this role is $18.10.

Qualifications

Applicants must be at least 16 years of age to qualify. Walmart is committed to accommodating disability-related needs as required by law.

Location

This position is based at 300 Borough Drive, Scarborough, Ontario, M1P 4P5, Canada.

Additional Information

Walmart uses AI-powered tools, including internally developed and third-party automated decision systems, to assist with resume screening, interviews, and assessments. For more details, applicants can refer to Walmart Canada's Job Applicant Privacy Notice.