Officer, Broadcasting (Technical)

About Singapore Pools

Founded in 1968 by the Singapore government to provide a safe alternative to illegal gambling, Singapore Pools operates as a not-for-profit organization contributing funds towards social services, community development, sports, arts, education, and health sectors. Over the years, it has channeled more than $5 billion to the Tote Board and contributes about $2 billion annually in taxes to the government. It holds the top certification for responsible gaming by the World Lottery Association.

Staff at Singapore Pools are dedicated to giving back through volunteerism, supporting various causes such as aiding disadvantaged children, underprivileged families, the elderly, and environmental conservation.

Job Purpose

Reporting to the Senior Engineer, this role ensures uninterrupted operation of broadcast equipment to facilitate live transmission of overseas horse racing events for customers, allowing real-time viewing and betting across different global locations.

Key Responsibilities

• Conduct routine maintenance, troubleshoot, and repair broadcast technical equipment including sound systems, video cameras, and communication tools.
• Provide onsite technical support during daily broadcast operations such as horse racing events, live/delayed lottery draws, and other company-organized activities.
• Assist in system testing as required to maintain broadcast standards.
• Manage emergency technical issues promptly to minimize operational disruptions during daily transmissions.
• Set up and configure technical equipment for daily operations and company events, ensuring functionality and compliance with safety regulations.
• Continuously monitor broadcast systems to detect and resolve potential malfunctions, perform safety inspections, and report concerns appropriately.
• Keep detailed records of maintenance work, repairs, inspections, and equipment performance logs; manage inventory and restock spare parts to ensure availability.
• Train and guide staff on proper usage and upkeep of broadcast-related technical equipment.
• Coordinate closely with third-party vendors and service providers to maintain broadcast quality through equipment upkeep, repairs, and upgrades.
• Collaborate with internal and external parties to ensure smooth daily broadcast operations with minimal interruptions.
• Support budget preparation and monitoring for equipment maintenance and upgrades, ensuring adherence to allocated financial plans.
• Work alongside stakeholders to develop and implement projects aimed at optimizing broadcast delivery according to strategic KPIs.
• Perform additional duties assigned to support broadcasting operations effectively.

Candidate Profile

• Possesses at least an NITEC qualification in Broadcast Production, Electronics, or a related discipline, with a minimum of 2 years’ experience in AV setup, broadcast studio operations, live production, electronics, video, or equipment maintenance.
• Experience or knowledge in live streaming pre/post production is advantageous.
• Strong technical understanding of broadcast electronics, outdoor filming, and TV production techniques.
• Capable of promptly diagnosing and resolving technical problems during live broadcasts.
• Proficient in operating broadcast equipment such as switchers, servers, video/audio mixers, and character generators.
• Skilled at maintaining high video and audio quality with effective monitoring and control of broadcast feeds.
• Experienced in videography and video editing software usage.
• Competent in setup, installation, and maintenance of AV systems related to production.
• Effective communicator able to work with team members, presenters, and other broadcast staff.
• Team-oriented with a positive attitude and ability to perform well under pressure, especially during live events.
• Willing and able to work rotating shifts including weekends and public holidays to provide 24/7 broadcast support.

Benefits and Culture

• Comprehensive total rewards package.
• Health and wellness programs.
• Opportunities for continuous learning and professional development.
• Active participation in volunteerism and community initiatives.