Office Staff for Administrative Support

About PaaPi Creations

PaaPi Creations is a Tiruppur-based T-shirt manufacturer focused on affordable custom apparel for corporates, colleges, events, marathons, promotions, and road shows. They provide a variety of T-shirts in multiple colors and sizes for kids, women, and men, offering options for printing, embroidery, or plain designs according to customer needs. The company prides itself on delivering quality products within promised timelines while maintaining high quality standards. The team emphasizes responsive customer service and seeks to build lasting relationships by addressing diverse client requirements.

Role Overview

This on-site, full-time office position is located in Tiruppur. The incumbent will manage daily administrative activities including answering phone calls, addressing customer queries, record keeping, and coordinating documentation related to orders and shipments. Responsibilities include supporting order processing, monitoring production and delivery status, and providing clients with accurate updates. The role also involves facilitating communication between production and clients, preparing simple reports, and ensuring smooth office operations. Additional duties may include basic data entry, filing, and liaising with vendors or logistics partners as needed.

Required Qualifications and Skills

• Competence in routine office administration: managing calls, coordinating visitors, and handling document workflows.
• Effective communication abilities in English and local languages to engage professionally with clients, suppliers, and colleagues.
• Basic proficiency in computers, including email, word processing, spreadsheets, and data entry tasks.
• Strong organizational and time management capabilities to juggle multiple assignments, follow up on orders, and adhere to deadlines.
• Detail-oriented approach, dependability, and a customer service mindset to support accurate information sharing and quality assistance.
• Openness to learn about garment and T-shirt manufacturing processes to enhance coordination with production.
• Prior experience in office administration or customer service is beneficial but not required.
• Minimum education: completion of higher secondary or equivalent; holding a diploma or degree in any discipline is advantageous.