Office Manager

About Shiji Group

Shiji is an international technology firm focused on delivering innovative hospitality solutions to ensure smooth hotel operations globally. Their flagship platform, the Shiji Platform, is a comprehensive cloud-based technology suite covering Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence for more than 91,000 hotels worldwide, including major hotel chains.

Responsibilities

• Manage company documentation and administrative paperwork efficiently.
• Coordinate the approvals required for business setup activities.
• Oversee government mandates and licensing processes.
• Act as a liaison with immigration and labor authorities.
• Handle submission and processing of various applications and paperwork with local government entities.
• Ensure timely renewal of employee contracts, visas, and labor permits.
• Assist employees in renewing visas for their immediate family members.
• Keep employees informed about necessary documents before visa or labor card expirations.
• Maintain an updated visa checklist in response to changes in visa and labor regulations.
• Assist both the company and employees with visa-related procedures at embassies.
• Maintain a comprehensive database of passports and residence visas, scanning and updating documents as details change.
• Renew company licenses before expiry.
• Notify relevant parties regarding required documentation for trade license renewals and government surveys.
• Prepare and submit detailed visa-related expense reports to management.
• Coordinate with banks for documentation and processing transactions as directed by the General Manager.
• Manage postal office activities including mail checking and processing.
• Provide support in developing and implementing company policies and procedures.
• Collaborate with global People & Culture teams on recruitment and other aspects of the employee lifecycle.

Requirements

• Fluent proficiency in both English and Arabic languages.
• Prior experience in office management or People & Culture (Human Resources) roles.
• Knowledge and experience in recruitment and other HR functions.
• Strong understanding of local government laws and platforms.
• Ability to work from the office at least three days per week.

Benefits

• A stimulating and creative technology environment granting significant autonomy and responsibility.
• Opportunity for feedback and to take full ownership in shaping the company’s future.
• Paths for professional and personal growth within a global organization.
• Regular company events, entertainment, and access to local benefits.
• Access to learning and well-being platforms such as Pluralsight, GoodHabitz, and OpenUp.
• Flexible work schedule with a hybrid working model.