Office Manager

Company Profile

JioMart Partner, launched at the end of 2019, transforms the Indian retail landscape by enabling small and medium businesses through digital solutions. Starting with support for over a thousand kirana shops in Navi Mumbai, it has expanded to serve a vast network including kiranas, hotels, offices, pharmacies, and beauty salons across India. The platform empowers its partners with a comprehensive range of products, competitive prices, next-day delivery, and dedicated customer support. With an aim to impact one billion merchants by 2025, it fosters growth and modernization in small businesses nationwide.

Role Overview

Based in Lalitpur, this on-site, full-time Office Manager position is tasked with the smooth daily operation of the office environment. Responsibilities include managing administrative duties, coordinating meetings, maintaining office inventory and equipment, and preserving an orderly workspace. The role demands managing communications internally and externally, assisting customer service teams, taking care of record keeping, basic reporting, and facilitating onboarding processes. Collaborating with vendors and departments to ensure efficient workflows and adherence to company policies is integral. Upholding a professional work atmosphere is also expected.

Key Qualifications

• Excellent communication skills and customer service aptitude for engaging effectively with colleagues, partners, and visitors.
• Hands-on experience in office administration and assistance to oversee daily procedural tasks and documentation.
• Practical know-how of using and troubleshooting standard office equipment to maintain continuous operations.
• Strong organizational, multitasking, and time-management capabilities with keen attention to detail.
• Competence with office productivity software, such as email, spreadsheets, word processors, and digital collaboration tools.
• Ability to work autonomously, show initiative, and coordinate with cross-functional teams in a dynamic work setting.
• Prior experience in similar office management or administrative roles is desirable.
• Earning a diploma or degree in business administration, management, or a related discipline is advantageous.