Office Assistant

Company Overview

Howatson+Company is a creative advertising agency dedicated to impacting people and culture positively through authentic creativity. We deeply value our employees, the brands we represent, and our community. Our commitment extends to comprehensive training, recognizing excellence, and maintaining a 100% carbon-neutral footprint.

Role Summary

Based in Melbourne, you will join the Agency Support team as an Office Assistant. Your primary focus will be on maintaining the office environment and ensuring exceptional client experiences. Success in this role involves meticulous organizational skills, effective multitasking, and remaining composed under pressure.

Key Responsibilities

• Serve as a point of contact alongside the Office Manager for client experience matters, aiming to create a welcoming and professional atmosphere.
• Conduct morning walkthroughs to prepare the office each day, including managing lighting, music, screens, and kitchen readiness prior to meetings.
• Coordinate catering for meetings within budget, including water setup and beverage orders like coffee and tea.
• Oversee the daily upkeep and stocking of supplies in both the main office and studio, ensuring cleanliness and order.
• Manage procurement and replenishment of office stationery and groceries for both locations.
• Assist the Office Manager in organizing meeting room schedules and troubleshoot AV/IT setups if necessary.
• Maintain relationships with external vendors such as cleaners and maintenance teams.
• Provide support with various ad hoc and overflow tasks as needed.
• Facilitate the onboarding process for new hires and guide offboarding for departing employees, handling access passes, office tours, desk arrangements, and introductions.
• Ensure new employees are informed about available internal support resources.
• Manage purchasing and administration of IT equipment for all staff.

Candidate Profile

• Ability to juggle multiple office, facility, and People and Culture tasks simultaneously.
• Exceptional organizational skills allowing independent task completion within deadlines and with strong attention to detail.
• A proactive mindset, anticipating needs and planning ahead.
• Strong interpersonal skills to foster productive relationships with internal teams and external partners.
• Regular communication and reporting capabilities to update the Head of People Experience on progress.
• A solution-focused attitude adept at adapting to shifting priorities and managing diverse responsibilities without hesitation.
• Active participation in supporting social, diversity, equity & inclusion (DE&I), wellbeing, and learning and development initiatives.

Additional Assets

• Experience as a barista or background in hospitality is advantageous.
• Ability to cultivate warm and calm rapport with colleagues and clients across all levels.

Our Values

We are driven by principles such as customer-centered action without bias, embracing diversity, fostering collaboration, harnessing creativity as a tool for positive change, rejecting monolithic styles, ensuring collective involvement, and upholding ethical standards without compromise.

Recent Achievements

• Campaign Global #3 Independent Creative Agency of the Year 2025
• Cannes #1 Independent Agency Australia 2024
• Campaign Asia Best Culture, Creative Agency of the Year (Silver), Media Agency of the Year (Silver) 2025
• Adnews Employer of the Year, Independent Agency of the Year 2025
• Mumbrella PR Agency of the Year 2026, Full-Service Agency of the Year 2025
• B&T Victoria Agency of the Year 2025
• D&AD Global Independent Agency of the Year 2022

Equal Opportunity Employer

Howatson+Company embraces diversity and inclusion, providing equal employment opportunities regardless of legally protected characteristics. Reasonable accommodations during recruitment or employment are available upon request.